AnamaTwins Posted May 2, 2019 Share Posted May 2, 2019 I just cancelled my Virgin Media account as they have been having technical problems in the area. There will be no proper service even though they sell their service up to 100mg speed you can get as little as 13 mg. There is not enough band width in the network on the area for the amount of usage and therefore the internet is soo slow. After much argument they won?t charge me a cancellation fee. Is terrible to pay a service that is bad and yet have to pay a penalty when they are the ones not providing the right service!! Terrible reviews to Virgin Media! Link to comment https://www.eastdulwichforum.co.uk/topic/224847-virgin-media-technical-problems-until-december-2019/ Share on other sites More sharing options...
Nigello Posted May 2, 2019 Share Posted May 2, 2019 I had ongoing pixellation and WiFi drop out with Virgin. Several engineers came, one repeatedly as he was completely flummoxed. One said the wire had been pinched outside and when it was eventually fixed, all the problems stopped, but only one engineer had thought to think about this possibility. Virgin did give money off the monthly fee for a year but I was not impressed with the fact that only one of the six or seven engineers got the problem sorted. Link to comment https://www.eastdulwichforum.co.uk/topic/224847-virgin-media-technical-problems-until-december-2019/#findComment-1334753 Share on other sites More sharing options...
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