Jump to content

Recommended Posts

s anyone having problems with BT at the moment, I have no landline, internet etc. for last 2 3 days coincided with trying to connect to new fibre broadband so thought i?d done something stupid. Anyway rang BT outside fault! Anyone else having problems?


If you are changing over your service I'm afraid that it is all too likely that the fault has appeared as a result of work within a cabinet or other flexibility point to achieve this. If you have seen inside the cabinets you will know they are a mass of wires and connecting points and it is all too easy for work in the cabinet either not to be fully connected, or for connections to be disrupted by other work going on (they are known as working-party faults, and in the 70s accounted for 25% of external local loop faults). Moves by BT over time has been to 'nail-up' the network as much as possible to remove flexibility - as this (whilst clearly of economic benefit) was generating faults.

PeckhamRose Wrote:

-------------------------------------------------------

> Interesting; I got nothing, but connected to a

> friend's connection of NotBT. Yet the hub be

> blue.

> Edited to add, It came back. Hope it does for you

> too.



Sometimes that has happened to me, but it was something temporarily gone amiss with the WiFi connection to my laptop.


It happened again at the weekend. Easily sorted but annoying nevertheless.

  • 2 months later...

I have been with BT at 2 different addresses in East Dulwich. since 1980. 39 years.


Have had virtually uninterupted sevice in all that time.

A couple of outages which were dealt with almost as soon as I discovered them.


In July 1991 access to the Internet was implemented by the BT network

I've been using the that service since 1999 ish 20 years. Maybe a little earlier.

BT Broadband is a very reliable service.


I am getting 56.3Mb/sec Download and 18.16 Mb/ sec Upload which I am happy with.


I worked for The GPO / BT for 26 years. and elsewhere in Telecoms for a further 14 years.

I'm happy to stay with BT.


DulwichFox

https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/


BT in top three most complained about providers for fixed broadband (for which obviously you need a BT line) and in the top four most complained about for mobiles.


So - fine if nothing goes wrong.


Not fine if something goes wrong and you have to contact their dreaded customer service.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • I think it's connected with the totem pole renovation celebrations They have passed now, but the notice has been there since then (at least that's when I first saw it - I passed it on the 484 and also took a photo!)
    • Labour was damned, no matter what it did, when it came to the budget. It loves go on about the black hole, but if Labour had had its way, we'd have been in lockdown for longer and the black hole would be even bigger.  Am I only the one who thinks it's time the NHS became revenue-generating? Not private, but charging small fees for GP appts, x-rays etc? People who don't turn up for GP and out-patient appointments should definitely be charged a cancellation fee. When I lived in Norway I got incredible medical treatment, including follow up appointments, drugs, x-rays, all for £200. I was more than happy to pay it and could afford to. For fairness, make it somehow means-tested.  I am sure there's a model in there somewhere that would be fair to everyone. It's time we stopped fetishising something that no longer works for patient or doctor.  As for major growth, it's a thing of the past, no matter where in the world you live, unless it's China. Or unless you want a Truss-style, totally de-regulated economy and love capitalism with a large C. 
    • If you read my post I expect a compromise with the raising of the cap on agricultural property so that far less 'ordinary' farmers do not get caught  Clarkson is simply a high profile land owner who is not in the business as a conventional farmer.  Here's a nice article that seems to explain things well  https://www.sustainweb.org/blogs/nov24-farming-budget-inheritance-tax-apr/ It's too early to speculate on 2029.  I expect that most of us who were pleased that Labour got in were not expecting anything radical. Whilst floating the idea of hitting those looking to minimise inheritance tax, including gifting, like fuel duty they also chickened put. I'm surprised that anyone could start touting for the Tories after 14 years of financial mismanagement and general incompetence. Surly not.  A very low bar for Labour but they must be well aware that there doesn't need to be much of a swing form Reform to overturn Labour's artificially large majority.  But even with a generally rabid right wing press, now was the opportunity to be much braver.
    • And I worry this Labour government with all of it's own goals and the tax increases is playing into Farage's hands. With Trump winning in the US, his BFF Farage is likely to benefit from strained relations between the US administration and the UK one. As Alastair Campbell said on a recent episode of The Rest is Politics who would not have wanted to be a fly on the wall of the first call between Angela Rayner and JD Vance....those two really are oil and water. Scary, scary times right now and there seems to be a lack of leadership and political nous within the government at a time when we really need it - there aren't many in the cabinet who you think will play well on the global stage.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...