shackleton Posted November 23, 2011 Share Posted November 23, 2011 Just wanted to say what a great experience I've had of BC Bikes, by goose Green. Really friendly, knowledgeable and cost conscious work done by the guys there on my derosa. It's nice to find a local bike shop that's reliable and cares about its customers and their bikes! Very different from the big chains.(I'm not connected to them un any way beyond the great work they've done on my bike.) Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/ Share on other sites More sharing options...
SteveUK1978 Posted November 24, 2011 Share Posted November 24, 2011 Agree - did a great job when I took my bike in for a service. "Big chains"....very apt. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-502337 Share on other sites More sharing options...
nununoolio Posted March 11, 2012 Share Posted March 11, 2012 Their servicing is spot on. I have never had to take my bike back for adjustments following their work, unlike some other local bike shops I have used. They charge a fair price too.Not only that, but when I had a warranty issue with a faulty Cateye light I bought, they replaced it despite Cateye saying the terms of the warranty had been broken, leaving the shop out of pocket. Customer service like this makes me happy to support a local business and pay a few quid over the odds compared to online retailers. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-529711 Share on other sites More sharing options...
katie1997 Posted March 11, 2012 Share Posted March 11, 2012 Agree these guys are brilliant, they always help me out with any questions I have about my bike and its never too much trouble for them. Their customer service is excellent. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-529836 Share on other sites More sharing options...
EDsimon Posted March 12, 2012 Share Posted March 12, 2012 another big recommendation from me. from rebuilding two bikes, to small advice, repair jobs, sales/parts etc. they are fantastic. i've used lots of places across London as I've moved around the city and they are the best by a mile. Know their stuff, realistic, good prices, friendly, efficient, (& not in the slightest pretentious which is unusual in London bike shops!) And cycling aside, they just offer great service - not matter what other business you compare them too. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-530158 Share on other sites More sharing options...
guna nua Posted March 12, 2012 Share Posted March 12, 2012 Went to BC bikes today after seeing these recommendations as had a problem with gears on my bike, the guy sorted it out on the spot (even though he looked busy with another bike) and didn't charge me for doing it. I would definitely recommend them too. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-530166 Share on other sites More sharing options...
Rolo Tomasi Posted March 13, 2012 Share Posted March 13, 2012 Sorry to hijack the thread but thought this might be useful to some of youCycle safety eventThe cycle safety event will be held on:Wednesday 14 March from 7.30am to 10.30am at Jubilee Market and Borough MarketWant to find out how you and your bike can stay safe?Sit in a lorry drivers cab and find out where you need to be to keep safeGet your bike looked over by expert mechanics from Cycle Training UKGet your bike security marked free by the Metropolitan PolicePick up a free cycling map (whilst stocks last)Call in on your way to work.Just posted on our intranet Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-530339 Share on other sites More sharing options...
Saus01 Posted January 1, 2013 Share Posted January 1, 2013 In the market for a fairly serious road bike. Would like to shop local - are these the right guys to see? Any other shops worth a visit in the area?Thanks. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-603864 Share on other sites More sharing options...
Bellenden Belle Posted January 2, 2013 Share Posted January 2, 2013 Saus01 - My other half has had brilliant customer service from Paul's Custom Cycles on Bellenden Road. Another small independent well worth supporting. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-603887 Share on other sites More sharing options...
red devil Posted January 2, 2013 Share Posted January 2, 2013 Most bike shops limit their stock to only a few bike manufacturers, so it's worth visiting a few shops to get an overall picture of what's on the market.If you go to Paul's, you should also check out some other Peckham bike shops, Wilson's on Peckham High Street, and Jozef's on Friary Road. If you don't mind going further afield, Brixton Cycles have a very good reputation.There's also a bike shop in Herne Hill on Half Moon Lane... Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-603941 Share on other sites More sharing options...
ian_b Posted January 2, 2013 Share Posted January 2, 2013 Edwardes in Camberwell do high end road bikes. I bought my Time from them. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-603953 Share on other sites More sharing options...
Saus01 Posted January 2, 2013 Share Posted January 2, 2013 Thanks all. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-603961 Share on other sites More sharing options...
Running Ellsbells Posted January 2, 2013 Share Posted January 2, 2013 Hi Saus01,I run BC Bikes, (recently renamed Balfe's Bikes) We sell Treks, Felt, Genesis and Bianchi so a fair range available to order. If I may suggest, it might be worth looking at the Trek Domane... of course I would say that! But it is an awesome new bike which actually takes a real step forward in frame design. The seat tube is not connected to the top tube so it cancels out most of the flex at the Bottom Bracket. I am getting one myself and can't wait!In fairness Edwardes in Camberwell are good guys too, as well as Brixton. Come talk to us though and we'll try our best to help.(I am emailing from my wife's username as I can't remember my login.)Kindest, Richard. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-604092 Share on other sites More sharing options...
HannahG Posted January 2, 2013 Share Posted January 2, 2013 Agree with all the above compliments. Great shop. Very knowledgable and honest staff. Will definitely go back. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-604111 Share on other sites More sharing options...
Saus01 Posted January 2, 2013 Share Posted January 2, 2013 Visited BC/Balfe's, Paul's Custom Cycles and Edwardes today. Thought it would help if I provided a quick summary:?Balfe's far and away the most helpful/knowledgeable. I'm going to go back and try a Bianchi, Felt and Trek - the weather was pretty poor today and I knew I'd be more focused on that than the ride. Thanks for the note Richard - I spoke to Kieran, who couldn't have been more helpful.?Slightly odd experience at Paul's. Looked dark inside on the approach but then noticed the lights on and someone inside on the other side of the window to me. Took off my gloves, helmet, jacket and lights, locked up my bike with this person still there taking a poster down the other side of the glass. Tried the door - closed. Read through the opening times on the door to see a note after the Christmas hours saying they are closed. Bit confused why the person the other side of the glass didn't tell me that before I took everything off - it was pretty obvious I was planning to go in!?Edwardes were OK - nice enough people - but they only seemed genuinely interested when I mentioned my budget. I said I really needed some advice because I am new to road bikes but the person didn't seem to have anything like the product knowledge as Kieran at Balfe's. If I asked about the difference between the bikes they'd say "better quality carbon" but nothing on the gears, etc. If I did push for it, they'd have to go through the brochure to find out. Overall, I probably wouldn't return because they didn't really help me understand the different price points or seem to have good product knowledge - the money point at the start also grated a bit. It's a shame because they stock one of the brands I'm really interested in. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-604126 Share on other sites More sharing options...
katanita Posted January 3, 2013 Share Posted January 3, 2013 Definitely agree on BC/Balfe's bikes, have always been incredibly helpful to me and very friendly. Not at all sniffy about my old but actually absolutely fine mountain bike, unlike some other bike shops who've flat out refused to look at it or service it.ETA: that said, always also had a good service at Wilson's in Peckham when I used to live nearer there, but that was several years ago. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-604161 Share on other sites More sharing options...
camberlou Posted January 3, 2013 Share Posted January 3, 2013 I've had good service from Balfe's bikes - knowledgable and helpful. When I bought a new bike there a few years ago I had fantastic sales service. They helped me choose the right bike for me and put different tyres on for me to suit my riding. They did me a good deal on new locks when some xxxx broke the D-lock trying to get at my new bike when it was only 3 days old. The would-be-thief didn't manage to open the lock, but did quite impressive damage. As well as new D-lock the guys at Balfe's also recommended Pinhead locks (and fitted them while I waited). They also did a 6 week service. I spent a lot (to my mind) on the new bike - very good value for money buying it at Balfe's. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-604413 Share on other sites More sharing options...
ian_b Posted January 4, 2013 Share Posted January 4, 2013 . Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-604488 Share on other sites More sharing options...
simonl Posted January 5, 2013 Share Posted January 5, 2013 I would also recommend Balfe's bikes. I took an old bike frame to them last year (frame in great condition) and they supplied all new parts I needed and fitted them for me as well. They even managed to find one part for the frame that was hard to find! - Not had any problems with the bike since :) whereas when I spoke to Edwards regards same frame the guy there did not really seem interested at all.Simon. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-604735 Share on other sites More sharing options...
amp215 Posted January 5, 2013 Share Posted January 5, 2013 Great bike shop with great bike people. Had my bike serviced here recently and it feels better now than when I first bought it from cycle surgery. Bought two bikes from this shop and I couldn't be more happy with the level of customer service. If you're after a new bike or a great value quality service I would strongly recommend visiting Balfe's Bikes.Andy (satisfied customer). Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-604786 Share on other sites More sharing options...
lozzyloz Posted January 5, 2013 Share Posted January 5, 2013 Thanks to Balfes and their friendly, enthusiastic service I've become a bike nut! I'm not quite the tattooed, rolled up trouser leg variety but thanks to Balfes it's revolutionised the way I move around London for fitness, work and pleasure. There are a lot of great independent bike shops in London (I've tried most in and around ED) and still rate them as the best all round for service, price and products. Like everything dear to ED support them and ensure we don't become just another faceless High St. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-604805 Share on other sites More sharing options...
Isla Posted January 5, 2013 Share Posted January 5, 2013 another fan of balfe's bikes here too, superb service. nicest bike shop staff ever & sooo knowledgable, they have helped me loads of times. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-604887 Share on other sites More sharing options...
Balfe's Bikes Posted January 6, 2013 Share Posted January 6, 2013 Hi all, thanks ever-so much for the great comments! We really appreciate them! Merry New Year to you all, Rich, Kieran, Glen, Stephen & Jody. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-604977 Share on other sites More sharing options...
Coops46 Posted January 6, 2013 Share Posted January 6, 2013 went to Balfe's the other day just for a brake cable, really nice place. Jozef's is also really good, but think he deals in fixing more vintage bicycles and has a good stock of old parts!I detest Edwardes in Camberwell, such crap service from everyone minus the young guy. Used them 5 times or so, and each time afterwards, said to myself I wouldn't go back. Now I've moved to SE22 I'm glad we have a nice array of bike shops around here. Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-605154 Share on other sites More sharing options...
monica Posted January 7, 2013 Share Posted January 7, 2013 Balfe bikes have been an amazing support for the SNUB Recycle a Bike project, Bikes for schools, and our ongoing bikes for the community project. I highly recommend them for their service and community support. Cheers chaps :) Link to comment https://www.eastdulwichforum.co.uk/topic/20658-bc-bikes/#findComment-605226 Share on other sites More sharing options...
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