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HI Angelina,


Unfortunately, if the phone wasn't backed up to the cloud, there is nothing that you can do.


I had my phone stolen from my hand by motorbike robbers a while ago and hadn't backed anything up to the cloud so had to start again.


Lots of precious photos and notes missing. You just have to start from scratch I'm afraid.


I at least hope that she was insured? I had received my new phone 2 days prior and hadn't transferred my insurance across yet...

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