moondancer Posted July 17, 2018 Share Posted July 17, 2018 I cannot believe that this applies only to me and my family /friends : I can provide a list of indie shops here which fall into the categorie of ignoramus - as in the card shop we entered and approached the desk to have the assistant suddenly throw back his head in a yawn? so many weird experiences here,so many times we have turned tail, the main culprit at the moment being M&S, understocked,under trained, 'enjoy the rest of your day' - erm it is 7pm ? so many times we have been devalued, the times we have been valued are standout, this does not make any sense to me - the rotten shops should be the ones we are wary of.I have had an unbelievable experience here with a new opening which I will describe later this month, : it is all very well people saying : O I ... blah blah blah but really, check out the cons.Perhaps it is living in France for so long - that now I expect and imagine a salutation or at least a recognition of my physical presence - who knows, but really - I am a paying customer - you are a small shop- you are denying my presence ??? this is not an egotistical experience, this is an exercise in courtesy feel free to list, please, can we raise the standards here, and why don't we have a Waitrose ??? Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/ Share on other sites More sharing options...
cohen22 Posted July 17, 2018 Share Posted July 17, 2018 There is obviously a very large hole in your tiny little life. There's a Waitrose in Beckenham. I would suggest you moved there... or maybe just move back to France!! Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262775 Share on other sites More sharing options...
ollieloudon Posted July 17, 2018 Share Posted July 17, 2018 Could just be me but don't feel the need for validation from someone earning ?8.40 an hour whether you buy something or not. Enjoy the rest of your day at 7pm , yes you have 5 hours left to enjoy I don't understand your criticism. This is by far the most pathetic post if heard on this forum. Period. Get A job in the service industry and see how you do. Embarrassment.PS Cohen22 I like you and your previous post feel like we would get on xx Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262776 Share on other sites More sharing options...
LurkyMcLurker Posted July 17, 2018 Share Posted July 17, 2018 I, for one, applaud you Moondancer.For too long we've had to put up with subpar service from local shops and eateries.I remember a time when customer service meant something! Nowadays the help don't even bow when I enter the M&S. It's all a travesty. Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262784 Share on other sites More sharing options...
Sue Posted July 17, 2018 Share Posted July 17, 2018 Personally the last thing I want when I go into a shop is to be greeted, when I just want to have a mooch around in peace.Unless I know the person concerned, that's different! Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262792 Share on other sites More sharing options...
rendelharris Posted July 17, 2018 Share Posted July 17, 2018 Don't know where you were in France squire but by far - by an order of magnitude - the worst condescension, rudeness and poor customer service I've ever experienced was living in Paris. I feared it was due to my accent until I saw exactly the same happen to many native French friends.What's wrong with saying enjoy the rest of your day at 7PM? Would you prefer "not much of the day left so hope it's a bit crap"? For most people around 7PM is when the part of the day they really enjoy - family, eating, socialising etc - starts! Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262798 Share on other sites More sharing options...
Robert Poste's Child Posted July 17, 2018 Share Posted July 17, 2018 Moondancer has a point, though: as every restaurateur knows, it's service and general ambience that brings people back and turns them into regulars. When everyone's bewailing the death of the high street and well-known names are going under, poor service is such an own goal. I spent a hilarious 20 minutes trying to get help in a big M&S last week and all the staff were too busy huddling in twos and threes bitching about a colleague to notice me! Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262801 Share on other sites More sharing options...
moondancer Posted July 17, 2018 Author Share Posted July 17, 2018 cohen22 Wrote:-------------------------------------------------------> There is obviously a very large hole in your tiny> little life. There's a Waitrose in Beckenham. I> would suggest you moved there... or maybe just> move back to France!!thank you for your response, i will consider this upheaval in all seriousness Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262802 Share on other sites More sharing options...
moondancer Posted July 17, 2018 Author Share Posted July 17, 2018 ollieloudon Wrote:-------------------------------------------------------> Could just be me but don't feel the need for> validation from someone earning ?8.40 an hour> whether you buy something or not. Enjoy the rest> of your day at 7pm , yes you have 5 hours left to> enjoy I don't understand your criticism. This is> by far the most pathetic post if heard on this> forum. Period. Get A job in the service industry> and see how you do. Embarrassment.hank you for your response : you are surmising that I have indeed not been in this position and unable to empathise - nevertheless I would not describe anyone's heartfelt post as pathetic - this as I am sure you will consider am, says more about you than it ever could about me and mine - so dismissive, rude, disparaging, unsympathetic, traducing, etc> PS Cohen22 I like you and your previous post feel> like we would get on xx Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262804 Share on other sites More sharing options...
moondancer Posted July 17, 2018 Author Share Posted July 17, 2018 LurkyMcLurker Wrote:-------------------------------------------------------> I, for one, applaud you Moondancer.> > For too long we've had to put up with subpar> service from local shops and eateries.> > I remember a time when customer service meant> something! Nowadays the help don't even bow when I> enter the M&S. how astonishing that you would allow this as your first post ....> > It's all a travesty. Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262806 Share on other sites More sharing options...
moondancer Posted July 17, 2018 Author Share Posted July 17, 2018 Sue Wrote:-------------------------------------------------------> Personally the last thing I want when I go into a> shop is to be greeted, when I just want to have a> mooch around in peace.> > Unless I know the person concerned, that's> different!different is what you do, Sue Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262807 Share on other sites More sharing options...
moondancer Posted July 17, 2018 Author Share Posted July 17, 2018 Robert Poste's Child Wrote:-------------------------------------------------------> Moondancer has a point, though: as every> restaurateur knows, it's service and general> ambience that brings people back and turns them> into regulars. When everyone's bewailing the death> of the high street and well-known names are going> under, poor service is such an own goal. > > I spent a hilarious 20 minutes trying to get help> in a big M&S last week and all the staff were too> busy huddling in twos and threes bitching about a> colleague to notice me!thank you for raising the standard, RP child ! Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262808 Share on other sites More sharing options...
Jim1234 Posted July 17, 2018 Share Posted July 17, 2018 I find the local shopkeepers here incredibly friendly and know many of them by name - I don't think you'd get that in the majority of the rest of London.Best solution is stop shopping in chains that exploit their workers in such cruel conditions. Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262810 Share on other sites More sharing options...
Robert Poste's Child Posted July 17, 2018 Share Posted July 17, 2018 Shops aside, I think that in my lifetime we've lost many of the basic daily courtesies that you still find in other countries, and London is ahead of the rest of the country in this. One of the things that always surprises me about the US is the amount of sirring and madaming that goes on where you just wouldn't hear it here any more, including situations where no money is changing hands. Also at work: when I have worked or had meetings in continental Europe, everyone always greets their colleagues clearly and formally whereas here you often get ignored or grunted at. Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262811 Share on other sites More sharing options...
moondancer Posted July 17, 2018 Author Share Posted July 17, 2018 Do you not realise? all you who have left disparaging/ad hominen comments, that you are receiving the service which the shopkeepers/landlords/bar staff/brunch suppliers deem that you deserve? And that you are buying into this? Have a good rest of the evening you all. This week to La Rochelle, Isle de Re and Biarritz, and back to our house in the Charente, no one can walk past without acknowledging a physical presence, so no, I do not 'have tomove there' I already am. I feel sorry for those of you who do not know or appreciate charm, acknowledgement, good service, and realise from your charmless responses that I am alone in this. Please, enjoy the rest of your day.This will not inhibit me from describing my experience with a local business this week, which I will engage upon my return. Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262812 Share on other sites More sharing options...
Robert Poste's Child Posted July 17, 2018 Share Posted July 17, 2018 To be fair to the M&S food hall staff, they're probably freezing. Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262814 Share on other sites More sharing options...
ollieloudon Posted July 17, 2018 Share Posted July 17, 2018 moondancer Wrote:-------------------------------------------------------> ollieloudon Wrote:> --------------------------------------------------> -----> > Could just be me but don't feel the need for> > validation from someone earning ?8.40 an hour> > whether you buy something or not. Enjoy the> rest> > of your day at 7pm , yes you have 5 hours left> to> > enjoy I don't understand your criticism. This> is> > by far the most pathetic post if heard on this> > forum. Period. Get A job in the service> industry> > and see how you do. Embarrassment.> > hank you for your response : you are surmising> that I have indeed not been in this position and> unable to empathise - nevertheless I would not> describe anyone's heartfelt post as pathetic -> this as I am sure you will consider am, says more> about you than it ever could about me and mine -> so dismissive, rude, disparaging, unsympathetic,> traducing, etc> > PS Cohen22 I like you and your previous post> feel> > like we would get on xxBeing told to enjoy the rest of your day at 7pm doesn't warrant sympathy. Next Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262817 Share on other sites More sharing options...
rendelharris Posted July 17, 2018 Share Posted July 17, 2018 moondancer Wrote:-------------------------------------------------------> Do you not realise? all you who have left> disparaging/ad hominen comments, that you are> receiving the service which the> shopkeepers/landlords/bar staff/brunch suppliers> deem that you deserve? It's true, my brunch supplier has been mildly taciturn recently, I must have a word.If everyone, according to you, gets the service the provider thinks they deserve, does this not make you think about why you may be receiving poor service? Or is it easier just to accuse those who find your post just a trifle whiny and pompous ("and why don't we have a Waitrose???") of lacking charm? Customer interactions are a two-way street, if you go in with what appears to be a comically haughty and superior attitude don't be surprised if people don't fawn all over you. Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262820 Share on other sites More sharing options...
Robert Poste's Child Posted July 17, 2018 Share Posted July 17, 2018 Oh, come on everyone - Moondancer is usually a considered and thoughtful poster and I don't think s/he deserves all the vitriol. Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262823 Share on other sites More sharing options...
Sue Posted July 17, 2018 Share Posted July 17, 2018 Robert Poste's Child Wrote:-------------------------------------------------------> Oh, come on everyone - Moondancer is usually a> considered and thoughtful poster and I don't think> s/he deserves all the vitriol.What happened today, then? :)) Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262858 Share on other sites More sharing options...
Robert Poste's Child Posted July 17, 2018 Share Posted July 17, 2018 Maybe it was one rude person too many? Someone yawning in your face is pretty dire; wouldn't make you more inclined to spend your hard-earned there, anyway. I also wonder if English may not be Moondancer's first language and some of the nuances may sound different to other people. Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262859 Share on other sites More sharing options...
Passiflora Posted July 17, 2018 Share Posted July 17, 2018 Whatever, but have to agree with rendelharris about French people's rudeness and terrible acknowledgement of anybody if they are not from France or can't speak French! Spent a week in Paris in 2001 for a 10th wedding anniversary (which my husband had arranged) but I couldn't wait to get bsck and I would never visit France again! Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262862 Share on other sites More sharing options...
uncleglen Posted July 17, 2018 Share Posted July 17, 2018 I would relate a hilarious example of being ignored in one of those sports shop chains but RH will accuse me of lying...it was not me personally being ignored but someone else Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262866 Share on other sites More sharing options...
rendelharris Posted July 18, 2018 Share Posted July 18, 2018 Robert Poste's Child Wrote:-------------------------------------------------------> Maybe it was one rude person too many? Someone> yawning in your face is pretty dire; wouldn't make> you more inclined to spend your hard-earned there,> anyway. "we entered and approached the desk to have the assistant suddenly throw back his head in a yawn" - not while they were talking to him, not in their face, as they approached the desk. You know what, maybe they were tired, sometimes you can't stop yourself yawning any more than you can stop sneezing. I reckon people in France might yawn sometimes - by golly I reckon even staff in Waitrose yawn sometimes. The level of entitlement on display in the OP is astonishing. I've actually been chuckling to myself on and off since reading it at the thought that someone objects - actually seriously objects - to someone saying "Enjoy the rest of your day" to them. Absurd. Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262871 Share on other sites More sharing options...
Dulwich Born And Bred Posted July 18, 2018 Share Posted July 18, 2018 I find the majority of staff lovely in Dulwich. Yawning to me isn?t rude, it?s a bit like sneezing, it?s quite hard to hold back. Have a nice day when it?s 7pm is not rude. I?ve accidentally said ?Good Morning? when it?s afternoon, sometimes people just aren?t quite with it, they are only human after all. Link to comment https://www.eastdulwichforum.co.uk/topic/198000-being-ignored-in-local-shops/#findComment-1262872 Share on other sites More sharing options...
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