WANTED: Data Recovery Specialist

[Knomester]

Can anybody recommend somebody who specialises in data recovery?

We have a USB stick that has died and it contains important documents that we need to recover if at all possible...

Thanks

[DulwichFox]

Does your USB Device show up in mycomputer or device manager..

I have known in the past that Windows does not recognise A USB Stick because system security has been changed.

Or you may need to reload the Device Drivers.

It may well be worth trying your USB Device on another computer..

Thats the first thing to try..

[chica1]

OP I think it's a bit rude of you not to reply to the above post of someone who actually took the time to give you advice.

Can't imagine what your excuse is.

[Knomester]

Thanks for this DulwichFox. Definitely worth trying anything before having to shell out for someone to look at it for us... Will see how we get on!

[Knomester]

Chica1 - I'm not really sure what the point of your post is. I asked for help earlier today, I have been at work, I have checked back to see if there has been any response after finishing work and I have responded to DulwichFox with my thanks. I'm sure if DulwichFox felt that I had been in any way rude by not responding immediately it would be for them to let me know.

[DulwichFox]

Bit Harsh Chica1

Not at all offended... Don't expect people to monitor the forum 24/7.

My response was there to be read in knomester's own time..

Knomester:- Hope it helps. Let us know how you get on.

Fox

[chica1]

The point of my post is that you posted @ 3:14, DF replied @4:56, & my post @ 5:48. That was a good over 2 1/2 hrs past before you responded & only after I posted.

When people post here asking for something, I 'm quite sure they tend to always look in here, I'll say quite frequently, to see replies, it's just common sense & also it's a matter of courtesy to at least acknowledge responses.

You must take into account also that FMs who post reply esp when offering advise would also feel anxious too to know whether they were able to help.

I've been on both sides before ie asking for advice and offering advice so I know how it feels.

Just saw Fox's reply -

Fine if you're not offended but I think it's still common courtesy for people asking for assistance to acknowledge such gesture when given one.

[Salsaboy]

I agree with Foxy. Bit harsh Chica1. Sometimes people have other things such as work or children to be getting on with, not just sitting on the forum waiting to post or for a reply.

I normally check the forum in the morning and again late afternoon - a gap of sometimes 7 or 8 hours!

[browncat]

Hi,

Not sure if you're salvaged all the data but I had two memory sticks which both completely died. I tried a local company in East Dulwich who were great but unable to help. In the end I found a company online who retrieved everything. It did cost about ?200-?300 so I guess it depends how crucial the documents are! PM me if you'd like their contact details.

Sarah

[Netquest]

I do data recovery and if i cannot help a have very good business account with an online outlet that is excellent.

But as browncat said, it does cost more - about ?180 for a 2GB stick.

Christian

[Knomester]

Thank you all for your responses. We've not had any luck gaining access to it ourselves so are going to work out whether the data is important enough for us to spend lots of money recovering it...gulp!

[DulwichFox]

Knomester Wrote:

-------------------------------------------------------

> Thank you all for your responses. We've not had

> any luck gaining access to it ourselves so are

> going to work out whether the data is important

> enough for us to spend lots of money recovering

> it...gulp!

It could be a simple registry change.

If you are familiar with the Registry you could try and change the Start Data Value

If you are not familiar. Leave well alone. You Could do some serious damage to your Operating System .

If you check the following Reg Key Start value

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsbStor\Start to 4 (Disable)

Changing this value to 3 could be the answer to your problem.

This method is used by System Administrators to disable Memory sticks so employees cannot use them on company PCs

Fox

[mr garcia]

try another USB port too, or create another account, log on to the new account and try again

Chris

[ianr]

So how did the story end?

[right-clicking]

mr garcia you're right, if you always use the same port with the memory stick, keyboard, mouse, whatever, windows remembers it, and if it stops working, by changing the port you will tell windows to look for and install drivers.