Avoid Church Street Cars if travelling with kids

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Hi all. I'd like to warn you off Church Street Cars for taxi rides involving children. We recently used them for an airport transfer and had booked the correct car seat for our toddler (in a detailed conversation over the phone). The driver arrived late, without the car seat, saying that we needed to drive to the office to collect it on our way to the airport, which meant about 15 minutes of driving through rush hour traffic with our child unsecured in the back of the car. When we got to the office, the first seat offered was so rickety as to be completely unsafe; the second was marginally better but only secure when padded out with coats. We felt that our child was put in danger by this taxi company.