Peckham pulse AIBU?

[mrsw]

Am I being unreasonable? In order to take my kids swimming I have had to "join" for free. This involved filling out personal details for all five members of my family, including date of birth, email, emergency phone numbers. The website apparently does not work very well and I was initially unable to enter my phone number. Finally the website accepted my phone number but then timed out when I attempted to submit the form and I now have to start again. You cannot just turn up and pay and go swimming. I was told this is for health and safety and safeguarding but I suspect it's a more cynical harvesting of personal data. Shouldn't they be encouraging people to exercise? I'm exasperated and have wasted nearly an hour on their hard to navigate website three phone call and still haven't managed to register.

[Saffron]

We usually swim at Glassmill or Wavelengths, never had this issue.

[alice]

The above 2 aren?t free

[Saffron]

alice Wrote:

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> The above 2 aren?t free

How is that related to health & safety / data collection?

[wonderwoman]

Active east Dulwich is the same, couldn't register all my children for free swim. Apparently since new website update none of staff can help customers register has to be done by customers themselves. During Xmas hols they wouldn't allow 2of my children to go to free swim despite 3 of us have registered also pool was practically empty. The website and app is useless. I have full membership and would expect more tbh. Also ongoing problems with women's changing rooms but that's another story!