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can't open htm files -why would this be ? could sender have deliberately made them unreadable ????


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    • We didn’t have to contact the council. they took our tree out of our garden and put it in the road themselves for collection.
    • Hopefully their customer service has improved then, as I've had several bad experiences over the years (despite their good reputation!) including fairly recently with a fridge freezer, which after two visits in person to Oxford Street I ended up buying from AO. Their TrustPilot ratings are interesting (I just looked them up).  I know many  people tend to only post when they've received poor service, but even so .... 27% one star ratings is not good.
    • Many people have artificial trees, some people have real trees in pots which they keep from year to year, and some people don't have a tree at all, so the fact that there are fewer trees on the streets than houses doesn't necessarily mean that "the majority of people dispose of theirs responsibly"! Does the council not publicise their requirements anywhere other than on  their website? I never  have a cut tree, but if I did have, I would assume that the council collected them, particularly seeing other trees on the pavement. So I don't think it's necessarily the case that people are being selfish or unneighbourly, though as with anything, some might be. They just may not know that if they don't have a brown garden waste bin, they have to contact the council to arrange collection.
    • A sharps disposal container has been left outside  our house near goose green.   If you or a friend is missing one PM me for exact address. Presumably a contractor collects a full on and delivers replacements.  Better than a keysafe you didnt order!!
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