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If you choose the Infinity option it seems stable and reliable. And gives (for me) acceptable speeds. Fine to support TV delivery, a PC and laptop (sometimes 2) 4 tablets and up to 4 phones without any real losses or cycling. Not the cheapest (try Plusnet which is BT's budget offering) but does what it says on the tin. Always a good idea to power-down/ re-start things (such as your equipment and routers etc. on occasion) to clear caches and clean things up. But that's just good housekeeping. Haven't had to re-boot my modem/router in 6 months or so.
The wifi is terrible but in this case, I have just started to use the home phone after two years as I have set a business up at home. I have just found that they never installed the connection but been charging me ?15 a month for it. Apparently its my fault for not telling them and using it before now, not that the installer said he had installed it, didn't and I've been paying for a service I could never receive. hey ho. I think BT here I come.

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