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BT - it can depend where you are in ED - some people who've posted on the forum can't get Infinity in ED for example, but we have BT Infinity 2 (Underhill/Melford Road) and it is fast (we consistently get 50mbps download) and connection is rock solid. I think we had one serious crash about 18 months ago with no service for 12 hours, but half the country was affected by that. You pay a bit more but it's worth it, in my view. We only have broadband and telephone, not the TV service.

I just cancelled my direct debit, since after nearly three weeks of the 39 day?s notice I received an email telling me about my December bill!!


When I dropped my virgin equipment off at Barry Road stores yesterday, the fenltlmean said mine was the fifth to be dropped off that morning!!

  • 2 weeks later...
  • 2 weeks later...

KC Wrote:

-------------------------------------------------------

> I?ve just called them and the current problems

> will go until May 2018! I did get a refund which

> was forward dated May 2018.


Based on my dealings with VM, May 2018 will come and go and another excuse will be invented.

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