Jump to content

Spin Doctor 'under a dishwasher'


Femster1

Recommended Posts

So I read all the 'rave' reviews about the spin doctor and decided to give him a go. Called the the day after he'd got from holiday (earlier this month) and he sounded a tad off, said he was 'stuck under a dish washer'. We arranged the job later for the following week. It was to fix what my tenant described as a 'faulty door' and I was quoted ?55 (thought it was a tad steep but posts about him were so convincing so went with it). He turned up a week later that day and I contacted him to ask if the job had been done to which he said yes (again quite bluntly) and then he asked me for my card details for payment. I asked what the fault was and he said it was just the water switch that has been turned off so I asked if he was still going to charge me ?55 and he said yes (blunt and to the point). I then asked what was with the one word answers to which he said ' he was 'stuck under a dishwasher' (again) and was struggling to multitask.


In short he charged me ?55 to turn a tap on and was extremely rude to boot. I get all this rubbish about call out charges but is it me or are people just damn greedy these days. Suffice to say I won't be using him again so he can stay put under his dishwasher - woeful customer service.

Link to comment
https://www.eastdulwichforum.co.uk/topic/163800-spin-doctor-under-a-dishwasher/
Share on other sites

steve 1975 Wrote:

-------------------------------------------------------

> I can only apologise if I came across rude.

> I charged the agreed amount before visiting as it

> was out of my area in hither green.

> More than happy to give a full refund if you like.

>

> Steve Spin Doctor

> 07921777428



That's generous of you Steve but I hope you don't end up doing that. I think the positives far outweigh the negatives in terms of your attitude and service

If you've ever actually him and seen him work, you'll know he is always juggling phone calls and texts from desperate people with knackered appliances, at the same time as trying to fix whatever he's stuck underneath, and you're feeling upset because he didn't reply in the way you think he should have??? Damned if he does and damned if he doesn't.


Oh, and by the way, he came to fix our dishwasher ages ago - it was knackered, but he came back twice more to disconnect the old one and fit the new one and only charged me one call out fee. Greedy? I don't think so.

I pay the agreed minimum fee anyway (different contractors) - paid for various things, locking myself out, broken washing machine belt, leaking toilet.


It always comes to ?100 for me for these (small things) - but when I do them myself - its a mess (you want to see my bath sealant attempt :) ).

Steve has fixed our fridge freezer and washing machine. The fridge freezer took some time to fix. The washing machine turned out to be a 5 minute job. Annoyingly, I had missed the 5p that was causing the blockage in the drain pipe when I cleaned it out. Both cost the same, despite one taking an hour, th either taking 5 minutes to put right. I didn't begrudge paying it (although slightly annoyed at myself for missing it) as this is the standard call out fee, regardless of time spent. I don't have no hesitation to keep using Steve as he's genuine, professional and a nice guy

Femster1 Wrote:

-------------------------------------------------------

> If I'd known it was the tap I would have gone

> round there and done it myself you moron! You're

> missing the point.



How rude! The point being it's not Steve's fault you were misinformed either!

This is a common problem in the way customers deal with tradesmen, expecting the tradesman's time to be worthless and having no appreciation that a tradesman books-out his time to visit you.

Femster I reckon direct apologies to those you've accused / insulted on this thread are in order.

Time to Man/Woman-Up !

Archived

This topic is now archived and is closed to further replies.

  • Latest Discussions

    • Walking last Friday early evening anywhere near where the bottom end of Lordship Lane meets the Goose Green roundabout, one would have been directly confronted - as I was - with this scene: Outside the East Dulwich Tavern an impenetrable phalanx of pushing yobs, shouty louts and selfish yahoos pressed outward from the open doors of this establishment, past the curtilage (the land in front of and owned by the business), all across the public right of way, to the kerbside. This was the situation all the way along, end to end. I watched as passersby, old people, children, parents with buggies, people just going about their business, were forced by these booze-sucking bellowing scumbags onto the road - where, at that hour, traffic rushed endlessly off the roundabout. We have, I realised, somehow become so used to this revolting spectacles as to believe it to be inevitable. It is not. This is why I'm dropping this post. Enough really is enough. This roiling boozy blockade represents a total failure by all the responsible authorities - the licencing authority, for example - but most of all (yet once more, again, as ever), by Southwark Council. Two very different comparisons to give you some perspective: 1. The Kings Head pub on the corner of Albermarle and Stafford Streets, London SW1. Here too, patrons like to drink and chat outside on a warm evening - why should they not. But here, on the latter side a line marks the curtilage on the pavement. Drinkers remain, respectfully, in good order, within the line, watched, quietly and carefully, by a security guard. I wager good money this arrangement is a condition of this pub's licence. 2. The Blue Brick is a cafe in the quiet backstreets of East Dulwich, on the corners of Fellbrigg and Shawbury Roads. Until a few months ago, about half its covers were tables out on the pavement. They bothered nobody. Oh! But they extended all of several centimetres too far into the footpath, so into fearless action swang Southwark Council officers - and now these tables are gone. Result, eh? "Well you see," some wiseacre said to me, "There needs to be a complaint." Not actually true, but for sure this is all too often how local authorities get pushed to do what they should be doing. Hard to think why a complaint trumps, say (and god forbid!) a child being injured on the road. In which circumstance, of course!, Southwark would swing into noisy, virtue-signalling, belated action. But in any case let this post be considered a big, very definite COMPLAINT about this prolonged abuse of our public right of way. I invite readers who agree with me to add their voices. Oh, and all those wee local ward councillors might get off their chufties, defy their party managers, and actually help sort this scandal out. Thanks for reading, Lee Scoresby
    • Hi there, I saw that Google lists the park opening time as 7:30am, but I was wondering if it might actually open earlier than that - maybe anyone who’s out running early or passing by has noticed?  
    • We are thrilled to announce that Little Stars Creche in Dulwich will be opening its doors on 28th April and we would love to invite you and your little ones to an open day where you can meet our team and visit our wonderful setting.  Little Stars is a fun creative space for children aged 2 to 4 years to enjoy whilst parents and carers get some well needed time to catch up on life! We are so excited to bring this much-needed service to the community, and we want to thank all the wonderful parents and carers for participating in our recent survey. Your feedback was invaluable in shaping Little Stars and ensuring it meets the needs of local families. For full information about Little Stars and a detailed schedule please visit our webpage here: Little Stars Crèche We can’t wait to meet you and your little stars soon!
    • Avoid any 2nd hand vehicle with the Ford petrol 1.0 Ecoboost engine and the Petrol 1.2 PureTech engine that can be found in Peugeot, Citroen, Vauxhall.... (you need to mention price for advice)
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...