muffins78 Posted August 11, 2017 Share Posted August 11, 2017 Yes I'm waiting to get through too but no luck! I can't make or receive calls either on landline!I hope they compensate - the whole service costs a lot as it is! Link to comment https://www.eastdulwichforum.co.uk/topic/163197-sky-broadband-problem-tonight/page/2/#findComment-1165496 Share on other sites More sharing options...
JW Posted August 11, 2017 Share Posted August 11, 2017 I called up Sky last weekend and threatened to leave muffins78 and they've reduced my monthly charge by 50%, with no reduction in service (rats aside). Give it a go. Link to comment https://www.eastdulwichforum.co.uk/topic/163197-sky-broadband-problem-tonight/page/2/#findComment-1165500 Share on other sites More sharing options...
JW Posted August 11, 2017 Share Posted August 11, 2017 Just had a text from them. They're working on it and they're sorry. No estimated time when it will be back. Link to comment https://www.eastdulwichforum.co.uk/topic/163197-sky-broadband-problem-tonight/page/2/#findComment-1165504 Share on other sites More sharing options...
Elaine25 Posted August 12, 2017 Share Posted August 12, 2017 We still have no broadband but can make phone calls. Anyone getting broadband? Link to comment https://www.eastdulwichforum.co.uk/topic/163197-sky-broadband-problem-tonight/page/2/#findComment-1165547 Share on other sites More sharing options...
nikolarun Posted August 12, 2017 Share Posted August 12, 2017 We are back online in Forest Hill Link to comment https://www.eastdulwichforum.co.uk/topic/163197-sky-broadband-problem-tonight/page/2/#findComment-1165602 Share on other sites More sharing options...
Rhinestone Cowboy Posted August 12, 2017 Share Posted August 12, 2017 back on-line and seems very fast guess not everyone has logged on.... Link to comment https://www.eastdulwichforum.co.uk/topic/163197-sky-broadband-problem-tonight/page/2/#findComment-1165604 Share on other sites More sharing options...
JW Posted August 12, 2017 Share Posted August 12, 2017 I've just had a text saying it's fixed, but I'm still out on NCR. Do you have to reboot everything? Link to comment https://www.eastdulwichforum.co.uk/topic/163197-sky-broadband-problem-tonight/page/2/#findComment-1165617 Share on other sites More sharing options...
Rhinestone Cowboy Posted August 12, 2017 Share Posted August 12, 2017 on Friern and did not have to re-boot All lights on Sky Hubgetting Download 29.01 Mbps Upload 9.20 Mbps so about average Link to comment https://www.eastdulwichforum.co.uk/topic/163197-sky-broadband-problem-tonight/page/2/#findComment-1165631 Share on other sites More sharing options...
JW Posted August 12, 2017 Share Posted August 12, 2017 Ok it's back now - hurrah! Link to comment https://www.eastdulwichforum.co.uk/topic/163197-sky-broadband-problem-tonight/page/2/#findComment-1165644 Share on other sites More sharing options...
JW Posted August 12, 2017 Share Posted August 12, 2017 Compensation offered 97p, rounded up to an M&S voucher for ONE WHOLE POUND!*runs down to Simply Food* Link to comment https://www.eastdulwichforum.co.uk/topic/163197-sky-broadband-problem-tonight/page/2/#findComment-1165671 Share on other sites More sharing options...
traveler2 Posted August 12, 2017 Author Share Posted August 12, 2017 JW, You might be able to get a discounted loaf of bread. 😎 Link to comment https://www.eastdulwichforum.co.uk/topic/163197-sky-broadband-problem-tonight/page/2/#findComment-1165734 Share on other sites More sharing options...
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