all_star Posted February 1, 2007 Share Posted February 1, 2007 we ate at Surma after reading the reviews about it online. The food was great but one of the waiters absolutley stank of smoke, the people next to us smoked the whole way through our meal, while we were eating, and even when no one was smoking the air vents bringing air in must have been near the staff smoking area, we were really diappointed and probably would not go there again because of this. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/ Share on other sites More sharing options...
QZ Posted February 1, 2007 Share Posted February 1, 2007 That is such a shame - did you ask them to not smoke whilst you were eating? As a recent-ish ex smoker I sympathise but all you can do until the new laws come in is ask.Take away is still great from there and in the comfort of your own home :)) Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2017 Share on other sites More sharing options...
georgia Posted February 1, 2007 Share Posted February 1, 2007 We ate at Surma after its award and it was fine but no better than Curry Cabin or Coriander. Still think Tandoori Nights is the best in ED. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2018 Share on other sites More sharing options...
Administrator Administrator Posted February 1, 2007 Administrator Share Posted February 1, 2007 I sympathise with you all_star, I hope Surma act on it after you brought it to their attention, Mr Ali (the manager) is a genuinely nice guy and tries to make everything perfect for his customers.I'm sure there will be another poll towards the end of the year as to which was the best Indian Restaurant in East Dulwich during 2007, that gives the other restaurants time to spruce up their act and try to get their hands on the prestigious award. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2021 Share on other sites More sharing options...
Mark Posted February 1, 2007 Share Posted February 1, 2007 I sympathise with you all_star, I hope Surma act on it after you brought it to their attention, Mr Ali (the manager) is a genuinely nice guy and tries to make everything perfect for his customers.I'm sure there will be another poll towards the end of the year as to which was the best Indian Restaurant in East Dulwich during 2007, that gives the other restaurants time to spruce up their act and try to get their hands on the prestigious award. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2022 Share on other sites More sharing options...
all_star Posted February 1, 2007 Author Share Posted February 1, 2007 thanks for the sympathy, we are going to try Tandoori Nights tonight actually so will let you know how that goes Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2024 Share on other sites More sharing options...
Guest Posted February 1, 2007 Share Posted February 1, 2007 I love the way that complaints about restaurants and shops get there (eventually) by way of an internet forum rather than the direct approach. How very English hee hee. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2027 Share on other sites More sharing options...
capt_birdseye Posted February 1, 2007 Share Posted February 1, 2007 It would be totally humiliating to have to complain in person. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2036 Share on other sites More sharing options...
Guest Posted February 1, 2007 Share Posted February 1, 2007 Perhaps restaurants should be fitted with a 'comments' box, so diners could thank the waiter for a wonderful experience - and pop their venomous comments in it on the way out.If in doubt - find and American and have them do the complaining on your behalf. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2039 Share on other sites More sharing options...
xstolenx Posted February 1, 2007 Share Posted February 1, 2007 Hello,As Mr. Ali's daughter i can not believe that a waiter at our restaurant smelt of smoke. i will definitely talk to my dad about this and it will be rectified. I am very sorry about your experience all_star but please do come again and my dad will definitely make sure it all goes well. Please take up any complaints with my dad has he only wants to do the best for all his customers. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2041 Share on other sites More sharing options...
Ant Posted February 1, 2007 Share Posted February 1, 2007 I'll be going to Surma tonight to try out the taba. Let's hope it's not as smokey as all_star found it. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2083 Share on other sites More sharing options...
missd Posted February 1, 2007 Share Posted February 1, 2007 havent tried Surma but tried Tandoori Nights for the first time last weekend and loved it. Food was great, but service was exceptional. From the moment we walked in, waiters were attentive, knowledgable about the food and everything was delicious. Best Indian restaurant I've been to around Lordship Lane - really nice. Would highly recommend Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2085 Share on other sites More sharing options...
capt_birdseye Posted February 1, 2007 Share Posted February 1, 2007 For take-aways I would highly recommend Spice Republic. Very nice. They even have a website, very 21st Century. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2086 Share on other sites More sharing options...
Ant Posted February 1, 2007 Share Posted February 1, 2007 Just turn your sound down before you visit the site.But yes - their food is fantastic. Also, they're always a bit quicker to deliver than they say they'll be. Don't know whether you can eat in there or whether it's takeaway only. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2090 Share on other sites More sharing options...
capt_birdseye Posted February 1, 2007 Share Posted February 1, 2007 Their modernistic paper-bags are tip-top too. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2091 Share on other sites More sharing options...
bob Posted February 1, 2007 Share Posted February 1, 2007 Tandoori nightsFood is very good but to many tabels not enough room cant get in cant book and expensivBob s Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2188 Share on other sites More sharing options...
Ant Posted February 1, 2007 Share Posted February 1, 2007 Just back from Surma. I can confirm that taba is absolutely delicious. So much better than yer usual madras or whatever. It wasn't too smokey, although someone did light up nearby just as we were finishing. Was very loud, but that's down to one table of pissed people who looked like they were there on a work night out. So, hardly the restaurant's fault, and better too loud than too quiet. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2198 Share on other sites More sharing options...
all_star Posted February 2, 2007 Author Share Posted February 2, 2007 Ok, we will definately try Surma again xstolenx. Might wait until the smoking ban is in place though. Food was really good and draught Cobra was fine!Without wanting to turn this into too much of a restaurant review thread - I was wanting to make a point about anti-social smokers (Surma award thread is now locked), Tandoori Nights was excellent last night (and is non-smoking). I guess we are just lucky to have so much choice on Lordship Lane. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2228 Share on other sites More sharing options...
Jeremy Posted February 2, 2007 Share Posted February 2, 2007 Bob - you can book in Tandoori nights! It is 50% more expensive than a lot of curry restuarants, but a lot of people don't mind paying extra for a nicer meal... Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2249 Share on other sites More sharing options...
Quaywe Posted February 2, 2007 Share Posted February 2, 2007 Ganapati is the ONLY Indian restaurant I will eat at now. Try it and you will see why. The rubbish available on LL is not even worth a sniff. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2253 Share on other sites More sharing options...
Huguenot Posted February 2, 2007 Share Posted February 2, 2007 I like smoking. I know it's wrong.We all know my days of freedom are numbered, I just don't think it's good manners to dance on the platform as I wave my hanky. You'll all get your own way in five months; I can only beg you to save your crowing until you are happily dining on the cadaver of my social life. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2272 Share on other sites More sharing options...
bob Posted February 2, 2007 Share Posted February 2, 2007 jeremyThanks for letting me Know about booking booked once turned up on time had to wait 20 mins standing booked second time they lost the booking could not dine, booked week in advance for 8 cood only seat 4 rest had to wait.But the food is good when and if you can get it Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2286 Share on other sites More sharing options...
Jeremy Posted February 4, 2007 Share Posted February 4, 2007 I actually went to Surma last night. The famous Taba dish was quite tasty but swimming in fat, as was my girlfriend's curry. The Quail starter sounded interesting, but was actually very dry and had little flavour - and there was only one on the plate, despite being described as "quails" (ie plural). The naan bread was very nice though.Basically this is just a run-of-the mill high street indian, and I cannot see why anyone would think this is a better restaurant than Tandoori Nights! And if you go for the house specials such as the Taba, it is just as expensive. I would also add that the service was very slow (about 45 mins for our starters to arrive), although the waiter was very apologetic. And the decor towards the back of the restaurant is in a very bad state - crumbling plaster and flaking paint.If others like this restaurant I guess that's fair enough - each to their own - but I will not be returning!J. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2344 Share on other sites More sharing options...
Guest Posted February 4, 2007 Share Posted February 4, 2007 Couldn't agree more - nothing beats Tandoori Nights if you're eating in. The excellent Indigo in West Dulwich deliver takeaways to ED. Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2350 Share on other sites More sharing options...
Keef Posted February 5, 2007 Share Posted February 5, 2007 Quaywe Wrote:-------------------------------------------------------> Ganapati is the ONLY Indian restaurant I will eat> at now. Try it and you will see why. The rubbish> available on LL is not even worth a sniff.To be fair to the places on LL, they're Curry Houses, whereas Ganapati is more of a restaurant (does that make sense). Ganapati is fantastic (as I mentioned some time ago ;-) ), and the food there is indeed far nicer than anything on LL. However, it's a different experience to going a good old curry in one of the more "traditional" curry houses.In my opinion, Tandoori Nights is the best on LL, Spice Republic does the best take away, and Ganapati is just the best full stop (tu) Link to comment https://www.eastdulwichforum.co.uk/topic/159-surma/#findComment-2372 Share on other sites More sharing options...
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