Jump to content

Recommended Posts

I have been having problems with the hot water boiler not kicking in for the last week and i suspect its lower pressure from Thames Water, as my neighbour is having exactly the same problem.


Thames Water have been round today and assured me that the pressure in the area has not been reduced and meets the minimum standards. If my neighbour has the same problems I am more than a little suspicious of their "meeting our obligation" customer service standards.


Is anyone else having similar problems in the area ?

I assume you hot water boiler is mains fed? If you have had supply disruption recently it is possible that your local (on your own property) pressure is down, either because of dirt/ grit in your supply pipe, or possibly an airlock within your own internal system. Does water coming from the mains (not from your cold water tank if you have one) appear to be flowing slowly, or 'stuttering'? An air lock can be cleared (sometimes) by turning a mains-fed cold-water tap on and blocking it for a time with your hand, then releasing it suddenly. That may clear an air block, it can also shift grit. However, if the grit has got into you hot water boiler system then you may need a plumber (if grit is an issue at all). The fact that your neighbour also has problems may reflect a local supply interruption which effected you both, particularly if you share any pipework coming from the main. Is you neighbour in another house, or in a flat in the same property?
Hi there, Thanks for that. Neighbour is in another house, so different supply. No tank at all and water is definately running more slowly than normal. Have tried the turning on and off the supply and the blocking trick, but neither improved it. It could be that Thames Water are supplying more houses temporarily whilst they are working on Peckham Rye.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • He lived in my road, so I bumped into him quite often, but I knew him as Mick, not Mike. We originally met at the opening of The Actress. Crikey, how long ago that seems now. He had a fox in his window 🤣
    • Not in the same position but are you able to access the physical meter to take your own readings ? You could do this as frequently as you wanted to. I think TW are rolling out smart meters that don’t need to be physically read by them, and perhaps that’s what you have. I think that TW will only change your monthly direct debit once every 6 months, when you get the official statement.
    • Has anyone else had a water meter fitted in the last couple of years but is not being billed on the actual consumption as measured by the meter. I ask because after our meter was fitted 18 months ago, we could see the actual meter readings on our online account. This was helpful in terms of monitoring the consumption down to a day to day basis. However after about 6 months, the meter readings were no longer published online. I recall earlier advice from TW that  we would have a 12 month "trial" period after which we could opt to switch to metered consumption or stay on the rate based on the rateable value of our house.  As there's only two of us in the house, I reckon our actual consumption is well below the RV based consumption rate so with a bit of cynicism I reckon TW has deliberately discontinued publishing the meter reading.  Had the readings continued to be published, then we could have made an informed decision on whether or not to move to metered billing. Is anyone else in a similar position?
    • DR Yes he had not been very well for about the last 2 or 3 years but was making some progress, we use to see him down LL getting his shopping and stop and catch up on all matters Ed. I Pm'd just before Christmas and received no reply which was not like him so I did have concerns about his health but I had no other means of contacting him. R.i.P Foxy Bob S 
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...