Royal Mail Sorting Office Closure Meeting..

[Penguin68]

Better than not having it at all, or having to go to Peckham to pick it up.

[redjam]

singalto Wrote:

-------------------------------------------------------

> According to him, everything is going to be

> perfect within a couple of weeks! If you want to

> complain, email craig.p.wallace@royalmail.com...

The thing is, even if the deliveries are back to normal, the blooming sorting office is still in Peckham! Which is massively inconvenient compared to where it was. Unfortunately I couldn't make the meeting but did anyone ask about the likelihood that we might have a collection point back in East Dulwich within our lifetimes? Or is that just out of the question now?

[Sue]

It occurs to me that if anybody is going to email their complaints to Craig P Wallace, they could copy the email to Royal Mail's CEO (address above somewhere) and Helen Hayes.

Just a thought ......

I am mentally compiling my list of complaints as I type :))

[singalto]

Red jam, the question was asked by the guy was like a rabbit caught in the light!

[Woody16]

Thanks to those who reported back from the meeting. What chaos. Certainly no sign of a return to normal here; in the last fortnight we?ve had post twice, both times a huge volume of letters from various dates. I assume the parcel I?ve been waiting for since the beginning of September is gathering dust somewhere in the sorting office.

[singalto]

Woody16, I?ve posted the email of the manager who came to the meeting so that people can complain to him directly...

[goldilocks]

I'm still missing post too (SE22) BUT... did have success with a redelivery of a previously missed package - missed the delivery last Friday, arranged redelivery for Thursday and it turned up which is a pleasing step in the right direction - hopefully its not a one off. The missing post is just annoying though!

[Bic Basher]

Shock horror! Amazon posted a package via the Royal Mail on Thursday and turned up this morning.

[Dulwich Born And Bred]

I requested a redelivery and it actually got delivered! Yay!

[Sue]

I'm still waiting for something which was posted on 26 October :(

[Sonners]

I have been waiting for something posted first class on 26 October. The retailer posted a replacement on 6 November which I received on 8 November so I think the current post might be being delivered fine but there is a load of backlog deliveries stuck somewhere...

[singalto]

I have now had refunds for one parcel posted on the 13th September and one posted on the 7th October. And a very important document was half delivered today. How hard is it to push post right through?

[capt_birdseye]

If you?re planning on picking up a parcel today bring something to read and a flask of tea. They are incredibly slow and the queue is huge.

[singalto]

I?m still only getting post about three times a week and, on each occasion, it was delivered by a different postie. I watched one tip a big silver bag of post into his trolley and go through the contents on the pavement. Craig Wallace, the big cheese at the Peckham sorting office, told us at the meeting a couple of weeks ago that trolleys were not being used and that post would be back on track around now. I am going to email him today to let him know he was talking nonsense.

[poppyprincess]

We haven't had regular post for months now. I recently had two re-deliveries booked in and have received neither.

Have emailed Craig and cc'd in Royal Mail CEO, our MP and Royal mail customer services (just for fun the last one as I know that's pointless!)

[singalto]

I finally received an item of post yesterday, posted on the 11 September...