Jump to content

Recommended Posts

What exactly do you expect them to do about it? While I sympathise with you, the mistake had obviously already occured, and under those circumstances it's surely better to approach the restaurant with an idea of how you would like them to make amends.


Simply calling them up and saying what happened isn't likely to get you anywhere. They aren't about to offer recompense if they aren't forced. Compare it with the idea of what would've happened if you'd been eating in there and found it in your food. Most likely there'd have been things removed from the bill - a smart owner knows that the best way to recover a situation like that (and they happen to the best) is to offer free stuff. It brings people right round!


If you aren't going to name and shame to us or to the council, then I'm not really sure what the point of your post is. Not trying to be belligerent or anything, but I don't get it. I too am glad no lasting damage occured though. For the record, I would report them to the council. Places that think they'll get away with this will start cutting corners.

Perhaps you could go along to said restaurant and let them know what happened in detail, politely and out of earshot of other customers so they manager doesn't feel he's being patronised. Mgr may act like it definitely never came from his restaurant but when you're gone he may well clip a couple of ears and look at how it could have happened.


Often the staff get extremely defensive, both because they don't want to be sued/investigated and simply because people are tribal like that.


But direct friendly feedback is the best way they can be aware of issues and have the opportunity to fix them.

Jeremy Wrote:

-------------------------------------------------------

> Why not call them back and ask for a free meal +

> beers?

>

> Not sure what else they can do.


Sensible advice, although they may be doubtful if they get a stream of callers all prompted by this suggested idea. If you don't give someone the hint as to what you want in recompense it's often difficult for them to realise that that is what you hope for. A staple isn't nice but there are far worse things, and accidents do happen. It isn't indicative of a major failure of cleanliness or something else that would be of ongoing concern for the general public.

What if the OP had said, "I have just been released from hospital after major surgery on my throat after swallowing a staple." etc etc etc ?


I think its pretty bad form and the least I would expect from the place would be an apology.


Feck-em,


Don't go back there.

wilson Wrote:

-------------------------------------------------------

> OH Dear, feel bad as they are a good local

> restaurant.

> Ordered a take away on sat evening, and much to my

> horror

> choked on a small staple.

>

> Called the restaurant, and they didn't seem to

> bothered

> ask me what I wanted them to do!


What an pointless post... Unless you name the restaurant, it surely doesn't count as General ED Issues / Gossip ... it just counts as a boring detail in your life or at best a short pub story...

Are you going to name names?

I have to agree; with the others on this thread you should go down in person and speak to them I would have brought the food back with the evidence. If you are not happy with the outcome then report it to Southwark Council.


Different type of situation happen, to me a year ago I brought some Yams in Peckham it looked fine untill I cooked it then it had blue spots in it I put the Yams on a plate and took it right back to the shop and present it on there counter. They were very surprised they refunded me for it and gave me free yams and some plantains.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • 🎉 Parents, Summer is ALMOST HERE!  Don’t let your child miss out on an unforgettable summer of creativity and fun with Freedom Academy Performing Arts Summer Camps! Spaces are filling up FAST – secure your spot today! We’ve got something magical for every age: 🌟 Ages 5-16: The Magic of Aladdin! Join us for a full week of immersive rehearsals culminating in a spectacular, full-scale production of Aladdin! Learn to sing, dance, and act on stage – it’s an experience they’ll never forget! 🎶 Ages 3-6: Morning Fun with Your Faves! Little ones will adore our fun-packed mornings filled with games, singing, and dancing alongside Peppa Pig, Bluey, Duggee, Paw Patrol, Gabby & more! Each morning ends with a delightful mini-performance. Give your child the gift of performance, confidence, and fantastic memories! • Dance, sing, and act all week long. • Build confidence, make new friends. • At Kingsdale School, Dulwich. • Limited spaces remaining! Book your    star's spot today! • www.freedomacademy.co.uk/dulwich-camps ✨🎭🎤
    • Direct link (sorry duplicated!):  Today, more than 30 states from around the world will gather in Bogotá, Colombia, for the “Emergency Conference” to halt the Gaza genocide: the most ambitious multilateral response since Israel began its campaign of devastation two years ago. Bringing together a broad coalition of governments — from Algeria to Brazil, China to Spain, Indonesia to Qatar — the conference aims, in the words of Colombian President Gustavo Petro, “to move from condemnation to collective action.” At 10:30 Bogotá, 11:30 New York, 16:30 London and 17:30 Paris, we invite you to join this historic gathering's opening ceremony live from the Colombian Ministry of Foreign Affairs. You will hear testimony from Dr. Thaer Ahmed, who will recount his experience of working in Rafah and Khan Younis amidst Israel’s genocide. Rosa Yolanda Villavicencio, the Minister of Foreign Affairs of Colombia, will detail her government’s concrete commitments to uphold international law. After she was sanctioned by the Trump administration, UN Special Rapporteur Francesca Albanese will deliver a powerful message about the failure of the international system to protect the Palestinian people — and urge immediate and coordinated action by principled states. “Here in Bogotá, a growing number of states have the opportunity to break the silence and revert to a path of legality by finally saying: enough. Enough impunity. Enough empty rhetoric. Enough exceptionalism. Enough complicity,” Albanese will say. Today, the call from Bogotá will echo around the world. Join us. In solidarity,  The Progressive International Secretariat  
    • pm if you have any for sale
    • Yes, that was what I was thinking of, thanks!
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
Ă—
    Search In
Ă—
Ă—
  • Create New...