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South London Lofts


Uncle Vanya

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Loft extensions are quite the thing in East Dulwich but beware South London Lofts. They told us how much local experience they had, how focused they were etc but once the contract was signed they handed over to a company called Build London who we had never heard of and didn't know we were about to employ. 18 months after they began work we are still waiting for them to finish the snagging. It is impossible to get hold of them, they never turn up when they say and the frustrations of the build mean we wish we had never heard of them. Make sure you don't just get a start date for the work but an anticipated completion date with penalties for failure to comply. It would be quicker to train as a builder and do it yourself than use this company. You have a choice. Do NOT use South London Lofts.
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https://www.eastdulwichforum.co.uk/topic/134783-south-london-lofts/
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We used South London lofts too. We went to it with our eyes open as there was some negative comments about their lack of communication etc. They were however substantially cheaper than other companies. We were on a tight budget. We were aware they sub contracted to Build London. I don't think this is that unusal. They were a bit painful with the snagging but I found dealing with Neringa in the admin team much easier. This is the email for her if you don't originally have it - [email protected]. Don't bother with Craig or your PM go straight to her team. She'll sort it all out. She did for us.


Although it was painful we were happy with the end results so hopefully you will get it sorted asap

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