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At least M & S staff are trained well in friendliness and customer services, to a high standard. As for the co-op - staff are not friendly no interaction with customers, its just pay and get out. I was at the till having waited an age to be served in a very long queue and only two till open, wasn't offered a bag, had to ask, after cashier had scanned half my items and wasn't bothered whether I had my own bag or not, paid for my items and then she threw the till receipt at me with a grunt. Whilst I was in the shop was told by someone packing shelves that I was in the way. rude rude rude. F them I've never been back to that shop, they can rot in somewhere not very nice.
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Dog duck Wrote:

-------------------------------------------------------

> Look at you all?!!.... this thread is

> unbelievable! M&S is opening a shop on Lordship

> Lane...so @#?!ing what?



Because M&S opening on the Lane alters it's structure, dynamic, complexion, and is self explanatory when you consider an Iceland has now morphed into an M&S food store.


M&S reasoning is that ED is an area on the up and they are intent on capitalising on this phenomenon, being opportunist and profit driven.


The other side to this coin (see what I did there) is M&S seemingly arbitrary closing of small stores in cash strapped towns, and the slide of said towns into charity/pound/betting shops, minimal footfall and tumbleweed, a good example being Grantham.


I hope this answers your question politely.

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lavender27 Wrote:

-------------------------------------------------------

> At least M & S staff are trained well in

> friendliness and customer services, to a high

> standard. As for the co-op - staff are not

> friendly no interaction with customers, its just

> pay and get out. I was at the till having waited

> an age to be served in a very long queue and only

> two till open, wasn't offered a bag, had to ask,

> after cashier had scanned half my items and wasn't

> bothered whether I had my own bag or not, paid for

> my items and then she threw the till receipt at me

> with a grunt. Whilst I was in the shop was told

> by someone packing shelves that I was in the way.

> rude rude rude. F them I've never been back to

> that shop, they can rot in somewhere not very

> nice.



lavender, you are not alone in your despair over the coop, it is horrible and the queues are famous. How they survive is baffling. There is no management, it is a dismal understocked shop, with often a shortage of semi skimmed milk, weeks without regular humous. Everything is ludicrously expensive. The only way anything will change is if we all stop shopping there.

The staff are surly and sullen, except for John from Leeds who is efficient and helpful.


For a shelf stacker to say that you are in the way, denotes the lack of staff training and contempt for customers which

keeps us away in droves.

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DulwichFox Wrote:

-------------------------------------------------------

> Bic Basher Wrote:

> --------------------------------------------------

> -----

> > Iceland were around for years (previously as

> > Bejam) who sold convenience ready meals which

> were

> > heavily processed. M&S don't sell that type of

> > ready meal product.

>

>

> How do you know that.. ?

>

> Have you compared all of them .. ?

>

> Are M&S ready meals not processed then.. ?

>

> Do M&S Ready meals not cointain .. salt.. sugar..

> polyols.. artificial colourings.. e-numbers..

> preservatives . ?

>

> Do they contain less saturated fats.. ?

>

> Are they any of more nutritonal value .. ?

>

> Are they Healthier.. ?

>

> What do you base your statement above on .. ?

>

> DulwichFox



By reading the ingredients list foxy - M&S meals contain very few 'nasties' and generally aren't excessively high in their salt content.

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Dog duck Wrote:

-------------------------------------------------------

> Look at you all?!!.... this thread is

> unbelievable! M&S is opening a shop on Lordship

> Lane...so @#?!ing what?


Yep, I agree, but I still couldn't resist pressing my nose against an uncovered window this morning to have a peer in. Looks larger than I thought it would be.

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sela Wrote:

-------------------------------------------------------

> BigED who will have Iceland? M&S? I think they

> closed as not enough customers. it's all business

> minded those decisions.



Iceland were forced out due to rent rise, they were more than making enough money and didn't want to leave. The landlord just wanted a more prestigious retailer and to redevelop the site.


Louisa.

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EDH, TBH I've no idea. There have been so many applications with bits authorised here and there that I think it would be diffcult to know. It certainly seems large enough to be a proper supermarket and that might fit with the much later request for an alcohol licence.


Once I realised that objecting to planning was akin to objecting to the winds that blow I rather gave up trying to keep track. The alliance of developers and supermarkets is all conquering, councils and councillors bow to their might and we residents are as flies to wanton boys.

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Louisa Wrote:

-------------------------------------------------------

> sela Wrote:

Not being able to pay market rent (that another retailer will pay) means you don't have enough customers. Rent is part of your business costs.


> --------------------------------------------------

> -----

> > BigED who will have Iceland? M&S? I think they

> > closed as not enough customers. it's all

> business

> > minded those decisions.

>

>

> Iceland were forced out due to rent rise, they

> were more than making enough money and didn't want

> to leave. The landlord just wanted a more

> prestigious retailer and to redevelop the site.

>

> Louisa.

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Either way, I think the removal of Iceland was a disgraceful act of high street vandalism, removing a successful retailer to reinforce neighborhood retail change and squeeze a residential development in to boot. It all adds to the sacrifices ED has made to accommodate less retail diversity. The only good news to come in the last week has been the arrival of 'Really Maria', an indepedent which specialises in something we don't currently have locally.


Louisa.

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first mate Wrote:

-------------------------------------------------------

> EDH, TBH I've no idea. There have been so many

> applications with bits authorised here and there

> that I think it would be diffcult to know.


We have the Valuation Office measurements for the ground floor before refurbishment.

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