Of course, but when a next day paid delivery takes 3 weeks to arrive, by that point those very same business are often having to reship items for customers and then chase Royal Mail for compensation, which costs them time and money too. My glasses broke recently so ordered new ones online with next day delivery, and they took a month to arrive during which i had to get through with glasses with one lens! Since my earlier post, I got in touch with one of the companies who use RM to see if they could ship an order by EVRI or DPD. They were very accommodating and I doubt if all companies would be quite so helpful but I guess it’s worth asking.