I had to go to the FHGP this morning to collect some blood test forms. It was a complete farce. I showed the receptionist a text asking me to come in and pick up some forms. The receptions without checking anything told me I don't need the forms I should just attend my assessment and have the tests later. I replied that I have had these assessments before and I need to have the tests done first and I would be grateful if should would just please print off my forms. She went back inside but returned a few minutes later and started asking me questions about my medical history and all of this is happening whilst I am standing outside of the surgery on the steps with several other patients only a few feet away. I told her that I really did not think this was appropriate and she waived her hands told me its not a problem. I have now spoken to another receptionist who assures me that this is not the way they normally do things and that this will be dealt with but added that she is a fairly new member of staff as if that is an excuse. Quiet frankly I don't care if she has been there 10 years or 10 minutes surely one of the first things they are are trained in is patient confidentiality. I will be attending there tomorrow for my appointment and will be taking this further. Finally after waiting over 30 minutes I got the forms.