*Bob*, you've described a process that cannot be described as selling. When we moved here from Nunhead the agent we engaged did exactly as you have described, ie opened the door and explained what each room was (as if its not self-explanatory) before showing then out again. Good selling will get people thinking about how much they would enjoy living in the house, and the area, how well their possesions will fit in it and how aspirational it is. They will also come away with a warm feeling and feel that they are very clever indeed for even thinking of buying the house. They'll also get closed early on to avoid idiot timewasting. Agents who cannot even be bothered to sell will, quite rightly, find themselves out of business in no time once Foxtons kick off. with luck, the days of paying a poorly trained halfwit 3% to open your front door and say "and this is the hall", are over in ED.