Sally Eva Wrote: ------------------------------------------------------- > 44 is the international code for the UK. You take > off the 0 and add 44 to the beginning of your > number. > > Have you got a parking permit yourself? I'm well aware of that. My elderly neighbour had no idea. Also, the system is inconsistent _with itself_: "Enter mobile number to register" OK, 0793... "You already have an account with that number" "Enter mobile number to get recovery details" OK, 0793... "You do not have an account with that number" So one part recognises the UK mobile as the user's number, but the other requires a different one. This is insane. Seriously, how many foreign mobile numbers are registered with southwark council, and why can't it convert/guess accordingly, or advise on submission of the form itself?