I tried to book a consultation appointment over the phone the other day and was told that they were only accepting emergency cases for face-to-face appointments. I was directed towards booking an e-consult appointment, even though the issue I wanted to discuss with the doctor required an in-person examination. I have tried to steer clear of the doctors over the last few years because I know they have been so overloaded with covid cases. I wondered if anyone with connections there knows what the current status is. Are they dealing with a backlog? Whenever I contact them I feel pushed away. It seems so difficult to access basic health care. I can accept that others have more urgent needs than me, but at the same time health care should be preventative, not just for emergencies. What I'm trying to work out is whether this is part of a general malaise in an underfunded health service, or if it's specific to FHGP. And whether it's likely to change in the foreseeable future.