Good Lord! Aren't you a negative lot! Yes, it would appear that MGMP (Melbourne Grove Medical Practice) is not currently operating up to speed, but what positive achievement can be expected to result from bellyaching about it to the good people of East Dulwich? I've always had good service from there and so feel that if things are not to my liking, then I should inform them of this, and have the patience to wait for a solution. When I phone the surgery for an appointment, an automated voice informs me that if I have an emergency then I should visit A&E, or phone for an ambulance. If my child had consumed a polifilla meal, then I would have considered that to be an emergency and taken them immediately to A&E. Similarly, I would consider abnormally swollen appendages following an operation to be a worrying emergency. I'm doubtful whether the Forum's administrators have any influence over the management and practices at MGMP. Therefore, can I direct the bellyachers to the MGMP website, and in particular to the 'Your voice' tab where they can direct their complaints/concerns directly to Concordia, the organisation that runs MGMP. If MGMP then fails to improve their service, after a reasonable length of time, I'll happily join up as a leading bellyacher. ?That's the way to do it!? - (Mr Punch) Blimp (off).