plimsoul

i'm sure you've done already this... but i'd but go to south london metropolitan police press office and ask for help. they'll either have a list of retired or working officers. they should then be able to put you in touch with some network of retired officers or tell you if he's still working. it's a great story, who nicked it i wonder...

yes but you can email them which i have done, so at least your point can be raised in your absence, or noted...

right i have called and left a message for the manager explaining that there is a thread with people expressing unhappiness about the standard of service that they are receiving, including myself and in the spirit of a 'right to reply' maybe he would like to put concordia's side across. i hope that this has redressed any inbalance and that people might receive apologies for the upset that their experience at the practice has caused.

jimbob the practice is well aware of the glut of complaints as is evident from the patient/practice sessions minutes on their own pinboard. however, the service still keeps declining. there are comments above of positive experiences, indeed i mention that i was lucky to see a great councilor through them, but the overwhelming negative comments i think do represent a real decline in satisfaction. i do not mean this as an attack on your view and in that spirit i will call melbourne grove now to tell them about this thread so they can react. but one cannot deny that laughing at a patient as they leave in tears is simply unprofessional, regardless of any other detail of the incident.

maybe the drivers were blinded by the adversely bright sun? that sucks that you lost half an in bed but gained half an hour at a bus stop. not fair in the lottery of life.

joke alert: oh no, there will be an invasion of north londoners...

i have been with melbourne grove for over 3 years and in the past year the only thing that they have dealt with at all well was when i wanted to discuss the possibility of seeing a councilor. eventually i was referred to their councillor for 8 weeks and she was brilliant. however, and aware that admin want posters to stay on topic, i have to say that since concordia took over the practice the place has become a sham. i have not seen any of the named practice GP's above, only locums, who have no idea how the system works. both doctors johnson and ackland were familiar names and treated my children, since last year i have not seen the same doctor again but instead a carnaval of different faces and nurses that have never succeeded getting blood samples from me. yesterday was absolute classic melbourne grove post concordia. the clinician calls back late, doesn't even apologise, says that they have booked the appointment required for myself and my son. i get there and to my 'not surprise' only my appointment was booked and the doctor refuses to see my son - even though he's in the room with me - because he doesn't know how to get the notes up. this was at 5.40, my only option was apparently to book a later appointment. i complained to a receptionist who said nothing but ok. not even a sorry again. i am definitely going to move GPs, this is no longer a service but a sport called 'trying to get the treatment that you need.' the problem is when you are considering people with severe depression or in the later stages of pregnancy it's not a sport and it's not funny.