I?ve had my shop in East Dulwich now for 23years, many customers have become really good friends, I always try to greet people unless I?m serving someone else.Sometimes I think I talk to much! But everyone?s different. It?s been very hot and everyone?s tired so I?m not surprised shop staff are yawning. I?ve never noticed unfriendly staff in East Dulwich. And I always remember a woman in a pharmacie on the Ile de Re saying may I perfume you before spraying me with scent, which I thought was lovely, and you are lucky to be able to go there, spare a thought for low paid shop workers who can?t get a holiday. I?m sorry you feel this way but believe me the stories I could tell about rude customers .....