My experience of ED is really positive and I agree with NewWave, the staff friendly and welcoming. I don't expect 5* as it is a leisure centre, not a private health club and from my experience of private health clubs - the cleanliness and staff at ED are 100xBETTER @ 1/2 THE COST! I use all aspects of the centre, but avoid the Free weekend times as it can get ridiculous (no fault of the staff or management at the centre) I understand that given the size of the pool vs. the likes of Forest Hill, Camberwell, Peckham etc. it will be harder to actually SWIM, but if I was an avid 'fast' swimmer, I would make the trip to the bigger, deeper pools for my session sabrina79 - If you don't like it - don't go, why return somewhere that frustrates you when you know there is an 'excellent' alternative? Each to their own, but I will be remaining a loyal user of ED and will continue to support all the positive changes they are implementing, unlike the previous operators.