Took my 18-month old in there for a haircut - asked the guy if he did children, and he said yes, seemed quite welcoming. Mentioned that my son hated hairdressers and it might not go too well. I should have realised when he asked me to put him directly in the chair, rather than me holding him, that the guy had zero experience of toddlers. I insisted on sitting him on my lap and holding his head and arms in a vice-like grip and my son proceeded to scream his head off and wriggle for the duration of the haircut. No surprises there to parents reading this. Anyway, after doing one side and the top, I mentioned that it was a bit short on top and quite unevenly cut on the side (I'd asked for him not to cut it too short). He stood back incredulous and saying, what do you expect (inference to my wriggling son). I pointed out that other haircuts hadn't been so uneven, at which point the guy went berserk, shouted at me for being rude, whipped off my apron and ordered me out of the shop. I had to spend 5 mins apologising, grovelling and begging in order to get him to finish the haircut. Which he finally did, grudgingly, and didn't say anything more until he just put his scissors down and said, right, I've had enough, that kid's going to have a heart attack (haircut was mostly finished except one side by his ear). I knew when to quit. I pointed out that the screaming wasn't bothering me and that sometimes kids don't like stuff and will have to just scream. Anyway the guy moved on to the next customer, refused to look at me or speak to me and wouldn't take my money - not sure if this shows guilt, immaturity, unprofessionalism or all 3 (I would have left some money but only had a 20 quid note and was not paying that condsidering I left the place in tears) Were my expectations too high? Maybe. But if I behaved like that when someone criticised me at work I would be fired. I certainly won't be going back and I would advise anyone with children to steer clear of this bad-tempered barber.