I do send alot of parcels and sending them by UPS/DHL etc is prohibitively expensive. When the post office evaluates which branches to close, the only business they take into consideration is how much mail a post office takes. The amount of card business (pensions, giro), the amount of savings accounts opened, tax disc renewals, holiday insurance sold etc. means absolutely nothing in the decision. The concern at Lordship Lane is that although you often queue out the door, only a small proportion is mail business so their regional big bosses actually think that its not a busy post office. On Monday I counted 14 people in front of me in the queue, 13 were card business, getting pensions and giros, and the other was renewing a passport. None of that means anything to Crozier.