I am very very surprised at how glowing all of the reviews are for Norwood Roofing Specialists. I used this company twice in the last year. The last time, Dave was extremely verballly abusive to me (on the phone on 2 occasions) and also to the real estate agents managing my property (in person in their office). I have never before had a problem with any builders/work people, and so don't believe I provoked his attack. As it was also to the estate agents, it wasn't just to me. Although the work was done promptly, I will never again use this company as being threatened by a work person - particularly as a woman - left me feeling frightened.