Im in agreement with LuvPeckham here, having worked in many hospitals brighton, eastbourne, hastings, guy's, st thomas, lewisham, generally on the whole the care at King's is brilliant, it has a fantastic a&e department, great facilities, 2 ct scanners and on the whole it is generally well staffed! Sorry to hear about the experience you've had Louisiana- but given the sheer number of people who are treated each day at king's i think its inevitable that admin errors will happen.