COYS1961

We stopped going there after an issue with a refund that took months to resolve. My cat had required very expensive treatment, which was covered by our insurance policy. Neighbourhood Vet told me to pay and then claim the money back. It was almost £1,000. I did so but the insurance company erroneously paid Neighbourhood Vet rather than refunding me as they said that was the way the policy worked and that NV had been wrong to advise me otherwise. I had to contact NV around a dozen times over a period of 3 months to get them to refund the money - they came up with every excuse under the sun for the delays. We have since been going to Norwood Rd vets in Herne Hill, which we much prefer. The prices are more reasonable and the service is more personal.

One good option would be to find the local mutual aid group for the person who needs help. There is a Southwark-wide group and then this breaks down to council wards/parishes and sometimes individual streets, each with its own What's App group where people can ask for this kind of help and others will volunteer to provide it. The Southwark mutual aid FB page is here https://www.facebook.com/groups/833177740485170/ If you post a message on there stating which area the person who needs help lives in, somebody should reply offering to help and/or providing a link to the local WA group.

I don't think it's as simple as that. Yes, our road is still pretty full (although less so than before the CPZ signs went up). But we know that a lot of the cars belong to people in the neighbouring streets that are in the Peckham or DKH CPZs. Those people have opted to park their cars in our street rather than pay for a permit to park in their own roads. Presumably they will move those vehicles when the PW CPZ is implemented. I'm hugely in favour of the CPZ, not because I agree with the principle behind it (I don't) but because Southwark has created a parking nightmare by surrounding our street with other CPZs over the last few years. The horse has bolted and having a CPZ of our own now feels like the only solution. I'm certainly not expecting miracles as I agree that there are probably too many cars owned by residents for us all to be able to park very close to our homes - but somewhere within 10 minutes' walk would be nice! I do agree that they should consider delaying implementation to help families whose finances have been affected by the Covid-19 crisis and I also share the widespread dismay at the online process for purchasing a permit, which is clearly unfit for purpose. I finally managed to buy one but only after phoning several times and eventually paying by speaking to someone in the call centre.