Agreed Sue, I bought a fridge 7 years ago because of their good reputation. When it was faulty I got caught in a feedback loop between the cs team and JL store. it was resolved eventually but not without hours/days on the phone as I was passed between the two
Has anyone got any good king size mattress suggestions please, particularly for male 14 stone who needs a firm but comfortable mattress that won't start to dip too quickly on one side?