Honestly, haven't you lot got better things to think about? I have always found the EDD a fantastic foodie shop. I have been shopping there since it opened and have never encountered grumpy, rude, snobbish or particularly short staff and the manager is bloody good at knowing his job. It may be small and cramped at seasonal times of the year (where isn't?) but the quality is excellent and it would be daft to take my buggy in at these times-it is just not practical, and there are planty of other shops where it isn't practical to take in a buggy or small children, or wheelchairs etc! It is no great hardship to go in on my own and have a browse, it is in fact better that way! The prices are higher than general for a reason and they are fair, it's very good quality stuff. It is not as if I do the whole of my weekly shop there, although the manager always tempts me to spend a little more than I intended! I am sure the time spent on researching the produce they sell and possibly visiting their source reflects in the prices and expertise. As for knocking over the display, I would have automatically offered to pay towards the damage myself rather than quibble over whose fault it was...and I would have looked where I was going in the first place - I suspect that the customer rushed in at closing time to panic buy, then blamed someone else for her clumsiness. If you want lots of space, cheaper prices, and boring display etc go to Tescos!
