About a month ago I was having a drink the EDT. While I was at the bar, a 55-60 year old chap started having what looked like either a stroke or a heart attack, shaking foaming at the lips and collapsing to the ground. Two people phoned for an ambulance, who said it would take 45 minutes, which I thought was odd given that Kings is under a mile away. I knew Melbourne Grove was close, so I ran to them, knowing they were due to close in 30 mins. I arrived and no one was in the waiting rooms or in with the doctors. So I spoke to reception and said a man in the pub is having a stroke/heart attack, we've called an ambulance but they have said it will take 45 mins, is there a doctor who could come and take a look at help while we wait for the ambulance. To my great surprise the receptionist replied: 'Is see registered with us? Is he a patient of ours?' to which I replied 'I don't know, the guy is on the floor in a bad way, is there anyone who can help?' So the receptionist began typing on her computer chat program to the doctors sat in their offices. After 2 minutes of tapping away, she simply said 'ok, you need to call an ambulance' I was completely and utterly shocked and outraged at this behaviour. How can doctor's turn down assistance to a member of the public in need of help and perhaps the most shocking was the receptionist asking if the guy was registered with the practice.