Tottleworth

Hi there... No my neighbours are not involved in the scam! Once you are inside your Amazon account you can see where and when a delivery has been made. So easy to trace to an address other than the delivery/home address. And no I haven't given over or written down any of the account log-on details. My understanding so far is they hung around to see when the van arrived for one of the two deliveries, and went to the neighbours a little after there was confirmation of the other delivery. This all occured within 24 hours between Friday and Saturday. (FYI, why do Amazon think anyone would accept something as valuable as an ipad or phone being given to a neighbour rather than returned to depot?). I suppose it could also be an inside job, but some review sites are carrying similar scam stories in the US where the hackers also altered the delivery address. I've only ever used a private device (MAC), which to my best knowledge isn't carrying malware. (I was travelling in the US, so maybe it was compromised somewhere over Wifi perhaps). I subsequently understand some of the 'remote' capabilities allow hackers to track passwords and other details from just keystrokes alone. Luckily I have more than one device, so can revert whilst I have my travelling device checked out. I definietly wont be using Amazon in a hurry again and have made a clean sweep of all online accounts for any cards and reset all passwords.

PROTECT YOURSELF FROM THE LATEST AMAZON SCAM The local news bit of this follows underneath, but if you use Amazon and think your account is secure, you're wrong and you should do three things immediately to protect yourself. 1. If you have any payment cards or paypal/other payment account linked to your Amazon account, remove it immediately. They're not safe, whatever Amazon say. OK, so you will have to manually type in a card number each time you buy something, but better than it being left there 24-7 waiting to be hacked and defrauded - which just happened to me 2. Also remove your billing and delivery addresses from your account. Again, a small inconvenience to put them in manually each time you buy something. Having your card details attached to your home address on an Amazon master file is dumb. (And delete your order history whilst you are at it. Do you really want the local criminals knowing you just bought a new smartphone/computer/tv as well as where it was delivered?). 3 If you must use Amazon, never have anything delivered to your home address - Use the Amazon lockers in the Co-Op. You can set this up in your account. (Or have items sent to your work address instead - dont put the address in your account details). This is way safer than risking they will deliver when you are not in/don't hear them, leave it with flakey neighbous, or just give it to the first person outside your home... which just happened to me. Whilst abroad last week, some local sleazeballs managed to hack into my Amazon account and buy an iPad and iPhone. (It's well known Amazon, amongst others have been hacked on a regular basis). They weren't hacker enough to change the delivery address to their own place, so they had the stuff shipped to my address and then waited across the road for the delivery van to arrive. Presumably they turned up at the gate just as the driver was dropping off, probably pretending to be just coming back from somewhere. (I'll be interested to see the recipient signature on the Amazon delivery docket). Even worse was the second delivery that was signed for by a neighbour in a shared house... and then later on, one of their housemates just handed it over without an ID check, when sleazeball came knocking for it. So ?1k out of pocket, Amazon customer service hopeless, and no evidence that I didn't order the goods, or not receive them. An entire morning on the phone to Amazon, bank, police and fraud team is not recommended The really scary part is this is not just an internet fraud siphoning money out of your account. It's a local doorstep operation. So if you use Amazon, protect yourself now