Deniers

I would echo the comments about Jane Jefferson cleaning. I used the for several months. They promise a lot but their cleaners are not Of any higher standard than any other agency I have used. They were frequently disorganised, would not tell me when my cleaner was on holiday, and I would have to continually chase them for refunds. They did not do any of the inspections or checks they promised in all the time we used them. When a problem occurred, the owner jenn was rude and dismissive. The icing on the cake came when we gave them notice and they forgot to inform our cleaner she was no longer needed, we had to tell her and get our key back.

I have used Jane Jefferson for a few months in the past and I would definitely not recommend them. They charge a lot but in my experience the cleaning is no better than other agencies. They promise a lot but never in the months I used them did they contact me to ask if I was happy or check my cleaners work. One of their cleaners actually told me they overestimate how long to do each job and she often completes house cleans with half an hour spare but they charge the full price. They were frequently disorganised forgetting my cleaners holiday, and forgetting refunds when my cleaner didn,t turn up.