Good tip. I may swap to TJ. Had to make 2 written formal complaints to DMC. Formal complaints get recorded/declared so I now have a template letter 😳 let?s not forget, these surgeries are for profit?they claim a missed appoint fee if you don?t get to your telephone when they call you. They called me 30 mins before my appointment. I was on a call. They say call can be up to an hour before or after the given time. Hour after I understand?.not before 🤷