After reading the long list of reviews for Gary i telephone him regarding a few plumbing issues i needed dealing with before Christmas & have to to say it was an actual pleasure dealing with Gary. I called him but went to voicemail & left a short message & within 30mins he had returned my call & made an appointment for a time which suited me. He showed up at the time we had agreed which was a great start & we went through all the works which needed to be completed. He was very good in explaining what would need to be done & once we had agreed off he went to get the materials needed in no time at all. He was very polite & focused on doing a good job, i found him to be very professional. The jobs which were completed i was very happy with & everything was left looking spotless. I also need a boiler service but unfortunately Gary didnt have time to do that at the time of the appointment as he had other jobs already arranged but that was my fault as i didnt mention it until he was about to leave but he kindly returned a few days later to do that for me. His rates were very reasonable & i recieved an invoice by email a few days later & was able to pay by bank transfer which made things a lot easier than having to run out to the cashpoint. I will 100% be using him again & given his details to my family/friends. Gary 07882642799