Tegid

Agree entirely with the two previous comments. Always found the service in Threshers impeccable and am sad to hear the branch is closing.

Wino Wrote: ------------------------------------------------------- > Obviously this whole cloning thing is a right > royal pain in the arse, but I don't know how > reliant we can be in trying to 'trace' where it > happened. > > I have no knowledge of the technical side of > cloning, but surely, once it has happened there is > no necessity to immediately use/sell on the info > apart from greed? > > If I was running some dodgy machine at a garage I > would happily store up a few weeks worth of card > before starting to use the info in an attempt to > fuzzy the trail back to me. > > So when people are saying "I just used my card at > ...... and it was cloned" it may just be that the > crim has just started using your info that was > garnered some ago? I for one use my card at least > once a day for atms, food, fuel whatever so the > timing could just be coincidence? This doesn't > detract from the fact that it must have happened > at some point but it is possibly less easy to say > where? > > Just a thought. It's a very reasonable thought and one I do generally agree with. However it appears my other flat mate has been stung. Three people in the same household all stung within the last two days. It suggests that ED is currently being targetted by card fraudsters and without wanting to breed paranoia there is a common thread of where this could be occuring.

Many thanks Cate. Once this incident has been resolved I will be taking my (albeit meagre) custom to First Direct.

Prevention being the best cure n'all does anyone financially minded know which Bank(s) offer the best protection against this kind of fraud? The spectrum of bank service experienced by myself and my flat mate has been quite wide in this instance. My flat mates bank HSBC noticed a transaction taking place on foreign soil, outside of his usual spending pattern. They immediately cancelled the transaction, telephoned him and cancelled the card. The most inconvenience he will suffer is waiting for his new bank card to arrive. My bank, Halifax, didn't notice anything amiss in a transaction occurring in another country. I however did but despite my protestations Halifax couldn't cancel the transaction, indeed I had to wait until the next day before Halifax was even able to tell me from what country the money was taken. Now I have to wait for up to 14 days for their fraud team to contact me, with no reassurance as to when or even if I will be refunded. Needless to say the money taken is money I need. Have I just been unlucky in this instance? Or does the fraud prevention services between banks differ substantially?

Bit of a negative first post but both myself and my flatmate have been stung today, his bank quick to notice, mine not so. The only common thread we can think of is that we have both used the HSBC ATM machines and used our cards at a close by popular ED supermarket within the last few days. From this thread it's quite obvious this is a common crime taking place in a small radius.