kcz88

ClareC Wrote: ------------------------------------------------------- > When we moved into our house there was an ADT > alarm system that was out of contract. I contacted > them to go on contract and quite honestly the > sales person disgusted me with the amount of money > they wanted to simply put the existing (working) > system onto contract - it was comparable to having > an entire new system. > > I felt I was being taken advantage of as I didn't > know the code, they basically would offer no help > whatsoever unless I committed to a huge re > commission fee in addition to the contract price. > > > Needless to say such 'sales' practice doesn't wash > with me. They didn't get the business and I > wouldn't touch them with a barge pole. > > We are with a small local firm now, although will > need to upgrade whole system soon following > renovations. thanks ClareC, it seem most of the review about ADT has been around how bad their sales/customer service is. I m going to get a quote from them anyway, but will for sure bear that in mind if they are too pushy.

jacks09 Wrote: ------------------------------------------------------- > Hey I used to work in the industry - I can > recommend Security By Design who ar based in > Docklands. YOu are on the right lines of making > sure it is police monitored - I see o value in > alarms that aren't. I am dubious about CCTV - if > you do go down that route I would say to make sure > that the shots are very close as getting a decent > shot, that could be used in court, in a wide angle > view is next to impossible unless you use top of > the range ???? cameras Thanks for the pointers. I am having second thought about the CCTV as well, as there doesn't seem to have a monitored CCTV out there without compromising on privacy, which makes it only useful when in court or already broken in. I might have the monitored alarm sort out first, then have a separate cloud CCTV installed myself or independently so that I can keep an eye on things when I m out. there seem to be a lot of choice for those. I'll check out Security By Design as well, but on first look it doesn't seem they are on the NSI accredited list of installers though.

scareyt Wrote: ------------------------------------------------------- > I would recommend Impulse too, they installed an > alarm for us 4 years ago, the maintenance is cheap > and we've had no problems with it. @scareyt, @dbboy thanks for that, I'll check out Impulse as well. are either of you using police response with them? On their website it seems their monitor centre is outsourced to BT Redcare. I m not sure if that's the usual practice.

DrinkingBuddy Wrote: ------------------------------------------------------- > We have Banham and have had nothing but problems. > The sensors go wrong between services without fail > and you always get hit with an emergency call out > charge. My advice would be to keep clear. oh really, thanks for that. can i ask which package are you on with banham? does it include the police response? when you say the sensors go wrong, does that mean you've had quite a few false alarm? how timely are they when it comes to repair the fault if you don't mind me asking? many thanks.

Also, I don't seem to be able to find much review or info about Banham online, can only find bad things about ADT. I assume Banham is a more London focused name but I can't really tell if it's good or bad as no one seem to talk about it online...

amydown Wrote: ------------------------------------------------------- > ADT have been good for us. Takes a bit of patience > setting it all up and making sure installation is > as you had requested but have had no issues with > customer service once installation was complete. > We looked at Banham and we're not impressed with > their emergency call out system (eg. If you press > panic button, Banham tries to contact you and if > they can't contact you, they just send a letter > out the next day - alarm is raised with the police > only if Banham can speak with you and establish > there is emergency). The sales person might have > had it wrong but either way, didn't fill me with > confidence. > > ADT does have a 36-month minimum contract though > and it's not cheap... Thanks for that. so has there been much false alarm incidence with ADT while you have it? also, have they been providing regular services and checks?

4hw Wrote: ------------------------------------------------------- > Have you had a bad experience with security in the > past, or do you own a lot of valuable stuff? Just > wondering why anyone would be keen to take such > drastic steps. Neither. but as I have variable schedules, sometimes away from home for days or weeks, I just want to make sure the rest of the family is safe while I m not around.

Thanks. I did try to google of there is any local firms but can't seem to find any. I will prefer to have to have a high level 24hr monitored alarm linked to Police + CCTV, and I don't really know if that's something a local firm can provide. Also, I m mostly concerned about high false alarm rate.

Hi all, I am moving to Dulwich very soon and am going to install a security + CCTV system in the new house. ADT seems to be the biggest name in this area, but I did a quick google it seems they have shocking customer reviews. I was suggested to check out Banham too but I don't know anything about this brand or what they do. Both of their websites give very little information. I did a quick search on this forum but could only find a few thread on ADT cold calling etc. can't really find anything about if either ADT or Banham's performances in Dulwich area, customer cares etc. Does anyone have any good or bad experience about either ADT or Banham for their security system or CCTV in Dulwich area? Many thanks.

I m about to move in the Dulwich Village area and am wondering if there is any fibre optics coverage at all by any of the major service providers? It doesn't seem like BT Infinity is available base on my rough search.