sdonald

I called to report 2 visible leaks (where there pipe eventually burst)on Ulverscroft Rd about 8pm the evening the pipe burst. Apparently Thames Water came at 11.30pm and decided there was no threat of a burst water main. Fast forward to 4am and the pipe exploded. At 4am they could only commit to getting someone out by 8am (when the guys start working) despite me pointing out that the houses directly by the burst main seemed to be a risk of flooding through the front door. Not too impressed with Thames Water!