Europe

Sorry to hear you are still having problems... I am not sure either who to go with? On another note, when I called Virgin in March they told me that we will be credited on our next bill, just received my bill with no credit! Just called them again, they offered ?2.47 credit to start with as they could not see how long the system was down in March. When I asked to talk to the manager suddenly they were able to credit me with ?13.14. I know it is not a lot but at least it is something, maybe you should try and include the problems you are having this week!?

The issue has been finally resolved! Thanks everyone.

Still No internet and TV since 13/03 13/03 Info on line: problem will be resolved shortly End of the day problem has been resolved: not true. Online no issue detected. 14/03 technicians are working hard on the problem. 15/03: problems resolved incorrect. One neighbour called virgin yesterday: they are aware there are some issues it will be intermittent until 27/03! It has not even be intermittent. 16/03 called this morning at 8am talked to Martin, said they are aware there are some issues it will be intermittent until 28/03. I clarified that nothing is working at all and that has been the case for 3 days. As I was not happy with his response I asked to talk to his manager, was told Dhiraj is not available for hour or 2 will call me back! As I am working from home asked for a technician to come over today, not possible until Monday morning! Pushed to make a complaint and managed for Martin to complete the form and he gave me a reference number. Asked about compensation... we should have a reduction into our next bill but could not say how much! Unacceptable... Maybe if we all do the same they will take it seriously?

We don't have TV and wifi since yesterday am... we are with Virgin media, they state they have fixed the problem, which is obviously not the case. Anyone is having the same problem please?

Thanks very much for the advice.

Hi everyone, We are about to start a loft extension and we struggle to make a decision about the bathroom. Does anyone have any bad or good feedback about saniflo please? So far we have received only negative or 'concerning' comments about saniflo. We were wondering how people made the decision between having a 'weird' shaped bedroom but with 'normal' toilets or having a nice bedroom shape but taking the risk to have problems with saniflo and what is their current experience as a result? We are aware that the decision is in our hands but any further feedback/info from anyone who have loft extension with or without saniflo would be more than welcome please. Thank you ver much. Europe