Flagellator

You'll probably pay over the rap on whatever it is in that shop. Good luck.

NewWave Wrote: ------------------------------------------------------- > Today whilst shopping on LL I was reminded that a > large part of good service is reading the customer > and assessing the right kind of service for them. > Today for the first time in ages I went into > Roullier White and left without buying a perfume > (previously I have always gone in to browse and > left having purchased a fragrance or a candle). > The reason for this was the over keen sales girl > behind the counter (one I've not seen there > before). > Who sort of bombarded us with perfumes, even > though I told her I was happy to look alone > because I knew what I liked. > And in the end I became so confused and > overwhelmed that I left with loads of cards with > spray on and none I particularly felt inclined to > buy. > the difference between this experience and others > in the shop is that the previous assistants all > asked me what I liked first, and if I said I'm > just looking but I like floral scents they then in > a very laid back and knowledgeable manner > suggested new scents I may like which invariably > lead to me leaving the shop having spent ?100! > The new girl was lovely, and tried to help but in > a way which made me feel pressured. > Its all about balance Have had same experience in same shop a couple of weeks ago. Not a girl. It was a rather nervous tall chap. I agree it's all about reading the customer. Not sure what's happened to this shop of late.

Blagh

That's the one. Experienced a rather too keen to sell chap at Roller White I left promptly without a purchase.

My guess is it's already been mentioned. the owner has forbidden anything bad to be said about it on the EDF.

Staff are usually doing as they are told to by their idiot bosses. Some staff are under ridiculous pressure to follow customers around the shop and talk them into purchases. Personally I find this most irritating. It's nice to be able to browse unaided and unhindered by a member of staff rather too eager to please their boss for fear of getting fired if they didn't. Why on earth would I want to converse about the weather with someone when all I wish to do is buy a scented candle.

Just so long as it's not another shop selling overpriced, pull the wool over your eyes, grandmothers very own recipe rubbish.

It appears that certain contributors to this 'magazine' (advertising booklet) have such a self inflated idea of themselves that they deem themselves more important and ever so worthy over all other businesses. Our very own aspirational Mary Portals. What w**k.

this is yet another cynical self serving bit of self promotion by local estate agents and overpriced pretentious local shops. it seems to me that all the local magazines have all the same contributors and advertisers. same old stuff regurtitated. who do they think they are? it has all got a bit too cosy and boring.