Well, its just that I went down to the royal office delivery place this morning to pick up all the parcels i've been 'out' for and pointed out politely that i was definitely in this morning when it was supposedly delivered because I was waiting for it. The post woman came out and completely flipped out, screamed at me in a very very agreesive way and then slammed the door in my face. I didn't go down there to complain and I really can't see what I did to provoke her to react that way. Bit shocked really!