If you had an appeal in process then the bailiff is prohibited from enforcing under the civil procedure rules !! If this information by you is correct, then you should not have been charged any fees for this visit. In addition, you need to apply for a copy of the screen shot of your account. You are legally entitled to this. This will provide you with a breakdown of the fees. Finally, did you check whether the individual was certificated. If you want to know please send me a message.