We have a problem with our internet which, so we?ve been told, is due to regular early morning maintenance at the BT exchange. We?re wondering if anyone out there is suffering in the same way and can offer any other explanations. The problem is this: in our household, one of us works slightly unconventional hours and often starts very early in the morning (it can be from as early as 4am). We?re finding that in these early hours, whilst the internet connection appears to be fine (i.e. full-strength symbol showing on the taskbar), it in fact runs incredibly slowly, or not at all ? often a search will instantly crash out, resulting in a ?the server cannot be reached? type screen. It?s not that there is no connection, as if you persist by repeatedly refreshing, it will eventually struggle along and connect to the page you were looking for. Effectively though, for any serious work, it?s completely unfit for purpose. Typically the problem occurs at any point between 4am and 7am, although on average we?d say the worst time is between 5 and 6/6.30, and on occasion it can still be intermittent up until 7.30! For instance this morning, between (approximately) 5am and 6.45, the problem occurred, with service especially restricted between 5am and 6am. Our broadband internet provider is PlusNet. We live in Homestall Road. Any feedback/ideas?
