Hey all, So an update from me, with 4 minutes to spare before a train I put my oyster on the panel on the new ticket machine and could I find where to get an OEP from? Of course not! I eventually managed to get a single gold card ticket to North Dulwich (which I think is the equivalent of boundary zone 2) and ~just~ made my train. So after doing the right thing, reading up on this, finding out the ridiculousness of the scheme I wasn't actually able to do it. Then reading above with the mess at Charing Cross with the staff not even knowing these existed? Does not bode well... I will try the idea of getting an OEP on well before I need it and hope that works (thanks JohnL). I have also written to TFL. Applespider - thanks for the backup. Bic Basher - I think we'll have quite a few appeals. I don't even know why I checked the website, thousands won't so won't have a clue about this situation. Medley - I use zones 1 and 2 for work, otherwise I don't go outside that often, but when I do it annoys me that I have to go through all this. Basically I feel nothing has changed for me with the introduction of Oyster at train stations! And incase anyone suggests going to PAYG - I get a great discount buying an annual travelcard and also as it is a gold card (becuase it's annual) I get a third off off-peak rail travel for me and 3 others so it has those benefits I don't want to lose. Will be interesting to see if TFL get back to me, they haven't on the other occasion I wrote to them about something... Must keep my eyes open at London Bridge in the mornings for the next "Meet the Managers" session as I will definitely take time out to talk to someone about it all!