AJ_EDF

Hi - looks like Steve is away on holiday for a couple of weeks and our washing machine has broken!! Does anyone have an alternative contact?

Just a very brief rant and follow up about Thames Water. As I understand it we're all entitled to compensation for unplanned interruptions to our water supply and/or repeated instances of low pressure. Thames Water are supposed to pay this compensation automatically as a credit to your account (which is peanuts - something like ?30). We're on Upland Rd (Lordship Lane end) and like most of our neighbours suffered a complete outage on 29/30 August (further repeated on Saturday last week and earlier this morning). Of course, the compensation payment doesn't happen automatically, but filled with rage after the outage on 29/30 August I dutifully filled in the online compensation form and have hounded Thames Water ever since for a response (admittedly there are better uses of time, but it's become a point of principle). Whilst denying that the outage on 29/30 August was anything other than low pressure which apparently lasted for less than the 12 hours threshold (news to me), they have agreed to make an ex gratia payment of ?50 for the inconvinience. Hardly worth the effort, but I'll be putting my windfall towards a stockpile of volvic for the (inevitable) next time. Just incredible, frustrating behaviour from Thames Water.

Don't get me wrong tomdhu, they've identified the guy who did it, they already had his DNA on the database, the police just aren't doing a whole lot about it!

Not that I particularly want to get involved with the above, but (deep breath) . . . having been the victim of a break in / car theft earlier last year while my pregnant wife and I slept upstairs, burglary in SE22 feels pretty "hot" to me. Given the police's general lack of interest (even when the car / DNA evidence was found / obtained), it feels to me like something that would be worth commenting on . . .